Hilton Lanzhou City Center

“My exceptional stay in Lanzhou”

My recent 3-day stay in Lanzhou was nothing short of perfect, thanks largely to Sarah at the front desk. From the moment I arrived, her warm, friendly attitude and genuine concern for my experience stood out. As a first-time visitor to Lanzhou, I felt truly welcomed—almost like a guest in her own h… Mehr

My recent 3-day stay in Lanzhou was nothing short of perfect, thanks largely to Sarah at the front desk. From the moment I arrived, her warm, friendly attitude and genuine concern for my experience stood out. As a first-time visitor to Lanzhou, I felt truly welcomed—almost like a guest in her own home. Her local insights were invaluable! She shared thoughtful travel tips only a Lanzhou native would know, helping me discover hidden gems in the city.

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“Decent 5-star hotel, must try”

The hotel is located in the central Lanzhou, adjacent to the great Yellow river. The interior (lobby) is well decorated and splendid. You can enjoy the great view of Yellow river and the mountains behind, as well as the splendid city view from your room. The room is spacious with clean facilities. … Mehr

The hotel is located in the central Lanzhou, adjacent to the great Yellow river. The interior (lobby) is well decorated and splendid. You can enjoy the great view of Yellow river and the mountains behind, as well as the splendid city view from your room. The room is spacious with clean facilities. I enjoyed the shampoo and soup bottles not fixed on the wall, of which i can easily use it while enjoying the bathtub. That is great, and is absurdly not easy to enjoy nowadays in other 5-star hotels. There were many choices and local cruises for the breakfast. The only drawback is that the air-con could not provide warming even though I set the temperature higher then the ambient temperature. It only provides cooling. This is a great and decent hotel you need to choose whenever you visit Lanzhou.

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“New and well managed property”

I just arrived today and I have to say that I am impressed so far. From the moment I stepped in to the ground floor welcome reception, to the fast and friendly check in on the 51st floor, to the wonderful room and decent food at the executive lounge, everything had been good so far. Most of the sta… Mehr

I just arrived today and I have to say that I am impressed so far. From the moment I stepped in to the ground floor welcome reception, to the fast and friendly check in on the 51st floor, to the wonderful room and decent food at the executive lounge, everything had been good so far. Most of the staff does not speak English well, but they always find a way to help. The only negative part is the frustratingly poor Internet speed. I gave up on it and I am using my own data now. Overall, looking forward to my 6 nights stay

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“High end hotel with few issues to be improved”

Stayed two nights in Hilton Lanzhou City Center and enjoyed very much the very good service, great food (breakfast, lunch, dinner) and excellent gym. The rooms are in general very relaxing however we stayed on one of the top floors and the temperature in the room could not be reduced (30 degrees en… Mehr

Stayed two nights in Hilton Lanzhou City Center and enjoyed very much the very good service, great food (breakfast, lunch, dinner) and excellent gym. The rooms are in general very relaxing however we stayed on one of the top floors and the temperature in the room could not be reduced (30 degrees end of Oct / end of Nov while outdoors rather cold already) - after one „sauna“ night we got another room which was at least cooler. The explanation given was not really making too much sense - as a master of fact this problem was well known to the management however as the hotel was fully booked that night they may not have too many options. Nevertheless a great hotel - English level of most of the staff might need to be improved if Hilton brand is supposed for international travelers as well …

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