Crowne Plaza Harbin Songbei By Ihg

“Concierge is world class helpful 😄”

We came to Harbin for the primary reason of visiting the Ice and Snow Festival and Sun Island. Hence we stayed for 3 nights. This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant rec… Mehr

We came to Harbin for the primary reason of visiting the Ice and Snow Festival and Sun Island. Hence we stayed for 3 nights. This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant recommendations. Thank you for recommending “Tun Er Ya”. Though the team are not fluent in English, we ourselves have very basic Chinese speaking skills. When things got lost in translation- use the Translation App!! (which occurred very frequently for us). What they lack in English, it’s made up by bucket loads of enthusiasm and positive attitude. Can’t praise them enough!!. Thank you to the night Concierge guy who gave me a chinese pear. It was the juiciest pear I have seen - I could squeeze juice out with my bear hands. In summary the concierge team is friendly, helpful and generous. Thanks for making my trip to Harbin special & memorable. I am sorry I didn’t ask for their names, else I could list them here. The room is very spacious and clean. I felt at home. The bed is very comfortable. Room was serviced daily 🤗. The bathroom was very clean too. Breakfast buffet is inexpensive with a good variety on offer. The food variety was good and so very delicious! Location wise - it’s roughly a 20mins taxi ride to the Ice and Snow show, 25mins to Sun Island. It’s not in Harbin city central. By taxi to the city is roughly 30mins. I would highly recommend this hotel without hesitation.

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“Nice, quiet and modern”

Stayed here for 3 nights while visiting Harbin for the Snow and Ice Festival. The hotel was very quiet - only a handful of people staying there because of the coronavirus outbreak in China. We nearly had the hotel to ourselves! The temperature inside the hotel was very warm, it was always nice co… Mehr

Stayed here for 3 nights while visiting Harbin for the Snow and Ice Festival. The hotel was very quiet - only a handful of people staying there because of the coronavirus outbreak in China. We nearly had the hotel to ourselves! The temperature inside the hotel was very warm, it was always nice coming back to a warm hotel when the temperature outside exceeded minus 20 to minus 25 degrees Celsius. Unfortunately because of the coronavirus outbreak, the buffet restaurant, fitness center and club lounge were all closed during our stay as a precaution. Our room was nicely appointed on the 19th floor, modern and spotless, bottled water given daily. The location of this hotel was far from downtown Harbin and the Snow and Ice World, but taxis were always available outside the hotel. We spent one day visiting downtown Harbin (Sophia Cathedral, Zhongyang shopping street) and the other day visiting the Snow Sculpture Park and Snow & Ice World on Sun Island. It cost us 150 Yuan by taxi meter from the airport to the hotel. Behind the hotel, there is a shopping centre located across the frozen lake. The shopping centre was open with lots of shops and restaurants, however many were closed during our stay - the mall was almost like a ghost town! It was no problem to get around Harbin. Because it was extremely quiet around the city, taxis were available everywhere and they were very cheap. Just make sure the driver turns on the meter and have the place where you want to go written in Chinese. Important Tip: have the hotel address written in Chinese. Most taxi drivers do not know this hotel and they are not sure where it is located. They usually want the exact address rather than the hotel name. You can get a card at the hotel with the hotel name and address....see image

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“Decent Stay ”

We stayed there for 2 nights. We checked in by our guide, which was very smooth. The room is very spacious, but no one really speaks English. It was a little hard for us to communicate with the staff. We had a few issues while checking in, but it was fixed by the staff. Breakfast was pretty goo… Mehr

We stayed there for 2 nights. We checked in by our guide, which was very smooth. The room is very spacious, but no one really speaks English. It was a little hard for us to communicate with the staff. We had a few issues while checking in, but it was fixed by the staff. Breakfast was pretty good, with a lot of selection but not really a spread for vegetarians. We also ate a very good dinner at the hotel restaurant. Overall, I was happy with our stay.

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“Very elegant and exclusive experience”

The hotel is in a good location in Songbei district, Harbin. The staff were very friendly although not many spoke English but there was a young man who did and we were able to communicate effectively. The room was airy and neat but did not have a great view. The breakfast buffet is huge and offers … Mehr

The hotel is in a good location in Songbei district, Harbin. The staff were very friendly although not many spoke English but there was a young man who did and we were able to communicate effectively. The room was airy and neat but did not have a great view. The breakfast buffet is huge and offers many great options however it is NOT halaal so we had to go for the veg which was still pretty good. We also had afternoon tea and ate the most delicious cheesecake.

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