Movenpick Surabaya City

“Relaxing stay in Surabaya.”

Nice pool, nice gym. Mr Zaini helped me with my room and bringing food and beverage during my stay in May. Thank you Mr Zaini.

“Excellent Stay at Mövenpick in Surabaya”

Excellent Team Members here at Mövenpick in Surabaya City. I made sure to share this with Mr. Toat, GM, whom I met as he went about on his walks around the floors. Mr. Toat was indeed impressive as a hands-on, approachable and visible leader. My room was excellent, and well-maintained. Housekeepin… Mehr

Excellent Team Members here at Mövenpick in Surabaya City. I made sure to share this with Mr. Toat, GM, whom I met as he went about on his walks around the floors. Mr. Toat was indeed impressive as a hands-on, approachable and visible leader. My room was excellent, and well-maintained. Housekeeping was world-class, thanks to Mr. Dian and his Manager, Mr. Kiki. A highlight was the F&B Teams, who went the extra miles to look after me. Thank you indeed to Mr. Otto, Mr. Vidi, Mr. Dimas, and Ms. Dwi. Front Office were very accommodating, particularly when I extended my stay. Excellent team service led by Mr. Sam, including my regular interactions with Mr. Febri, Ms. Mila and Ms. Syarifa.

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“First & Not my Last Trip to Surabaya”

Our trip to Surabaya was truly amazing. Started our day with breakfast at the hotel which was awesome! Large spread and great service. Thanks Nurul. End of the day, the bar at the lobby was great to unwind. The clean and comfy beds helped us relax with sweet dreams. Thanks for all the staff for a… Mehr

Our trip to Surabaya was truly amazing. Started our day with breakfast at the hotel which was awesome! Large spread and great service. Thanks Nurul. End of the day, the bar at the lobby was great to unwind. The clean and comfy beds helped us relax with sweet dreams. Thanks for all the staff for a beautiful stay. We'll be back!

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“Great value 5-star stay in Surabaya”

I recently stayed at Mövenpick Surabaya City and came away feeling that this is a very good value-for-money 5-star hotel. The rate was very affordable for a property in this category, yet the overall experience still felt very much like a proper 5-star stay. As an Accor Platinum member, I was happ… Mehr

I recently stayed at Mövenpick Surabaya City and came away feeling that this is a very good value-for-money 5-star hotel. The rate was very affordable for a property in this category, yet the overall experience still felt very much like a proper 5-star stay. As an Accor Platinum member, I was happy to receive the usual recognition, including a complimentary room upgrade to a Deluxe Room, welcome amenities, and free breakfast. Another nice touch was the complimentary afternoon tea at the Level 7 restaurant, which added extra value to the stay. The room was modern, comfortable, and nicely designed. I liked the overall feel of the room, and it came with a work desk that, while not very large, was still just nice enough for me to set up my laptop, MacBook, and gadgets comfortably. For a short business stay, it worked well enough. I also appreciated the complimentary drinks and snacks provided in the room. The staff were very friendly, helpful, and welcoming throughout the stay, which made the experience even better. Service was warm and professional, and that always makes a difference. The gym was also quite decent. It is not huge, but the equipment looked well maintained and perfectly adequate for a proper workout. The pool area is another highlight, with a modern and relaxing atmosphere that suits the overall upscale feel of the hotel. That said, there are a couple of points worth mentioning. For a 5-star Accor hotel, I was a little surprised that there is no executive lounge. Normally, that is something I would expect from a hotel at this level. Also, although I received a room upgrade, there was no in-room coffee machine, which is something I usually enjoy having in similar hotels. The complimentary beverages and snacks were appreciated, but personally I do not drink Coke or Sprite, and the snack selection was not really for me. Even with those points, I still think this hotel delivers very good overall value. If you are travelling to Surabaya and looking for a modern luxury hotel with good location, friendly service, and an affordable rate, this is definitely a property worth considering.

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