La'gent Stay Hakodate Ekimae

“Perfect Stay with Top-Notch Service and Spacious Comfort at La'gent Stay Hakodate Ekimae”

We were delighted to stay once again at La’gent Stay Hakodate Ekimae. The hotel's prime location, just steps away from Hakodate Station, is unbeatable for convenience. With direct access to trains, trams, and buses, getting around the city is incredibly easy. Additionally, the area around the hotel… Mehr

We were delighted to stay once again at La’gent Stay Hakodate Ekimae. The hotel's prime location, just steps away from Hakodate Station, is unbeatable for convenience. With direct access to trains, trams, and buses, getting around the city is incredibly easy. Additionally, the area around the hotel boasts a wide variety of restaurants, ensuring you’re always close to a delicious meal. We had originally booked a standard double-bed room, but upon check-in, we found that our assigned room was at the far end of the corridor, which meant the Wi-Fi signal was weak. I immediately brought this to the attention of the front desk, and I was impressed by the swift and efficient response from the staff. A kind female staff member quickly offered us a more centrally located room near the elevators. To our surprise, she personally came to our room to hand us the new key—a service that really went above and beyond. The new room was a pleasant surprise—it was far larger than expected. It was so spacious that I joked about having enough room to open 10 large suitcases without any trouble! The layout of the room was thoughtfully designed, with a separate toilet and bathtub, which further added to the overall comfort of our stay. The service at La’gent Stay Hakodate Ekimae was exemplary, with the staff handling our minor issue with such care and speed. Their professionalism truly reflects the high standards of the hotel. I highly recommend this hotel to anyone visiting Hakodate. With its fantastic location, impeccable service, and spacious rooms, it provides a truly comfortable and convenient stay.

Weniger

“Cleanliness questionable, but overall good stay with friendly staff.”

The hotel is conveniently located right next to the Hakodate station and a small mall with a few souvenir shops and restaurants. It's also just a 5-minute walk to the morning market. (Tip: Definitely check out the bakery at the mall, next to the ramen shop. Really good pastries and soft cream.) F… Mehr

The hotel is conveniently located right next to the Hakodate station and a small mall with a few souvenir shops and restaurants. It's also just a 5-minute walk to the morning market. (Tip: Definitely check out the bakery at the mall, next to the ramen shop. Really good pastries and soft cream.) Front desk staff were nice and got me checked in, and were very accommodating. Why only 3 stars? 1. The first room I was given, there were urine stains around the toilet. It smelled awful. At first, I thought oh, maybe they're just baked in after years. I wiped it down myself just to see, and...nope, they just didn't bother cleaning the floor properly because the stains went away after I wiped it. I went downstairs to complain and ask that they send someone up to clean the floors. They apologized profusely and upgraded my room instead, which I appreciated, however… 2. The second room had the toilet in a separate stall from the bath and shower. And the toilet stall smelled like a public toilet. It. Was. Awful. The Shinkansen train toilets were cleaner and smelled better; that's how bad it was. I had to keep the door closed the entire time or the odor would drift out and permeate the rest of the room. I think the hotel needs to change their floor cleaner or actually really clean the bathroom floors. This was really surprising in a bad way because I thought Japanese hotels prided themselves on cleanliness? 3. It’s really odd: guests aren’t allowed to open the room windows themselves. If you want to open your window, you have to call the front desk, and someone will come up with the required handles to immediately to open it for you. My guess is that it’s because it can get super windy, which could be hazardous if guests keep their windows open? 4. The room was super stuffy. I had the window as wide open as it would go, and I swear the temp never dropped below 70. I couldn't set the temp for the AC unit below 68 degrees. Not only that, there were stains on the carpet and the curtains. Again, really surprising considering the level of cleanliness everywhere else I’ve been in Japan on this trip (yes, including semi-public toilets). Overall, my stay was fine, mainly because the front desk staff was as helpful as they could be. The location is convenient as well, being next to the train station and a short walk to the morning market. I also appreciated that they walked over to my new room some belongings I accidentally left in the first room. As I mentioned, however, the hotel rooms overall likely would benefit from better, more thorough cleaning. No matter what, urine stains on the floor in a supposedly cleaned room isn’t acceptable, in my opinion.

Weniger

“Comfortable hotel adjacent to train station”

Stayed 1 night . It is a short train journey away from the bullet train hub back to Tokyo. Nice and warm , it was freezing outside, the short walk being a real bonus if dragging a suitcase in the snow, No issues, comfortable hotel- no gym though- however it did seem to have a link to with an ext… Mehr

Stayed 1 night . It is a short train journey away from the bullet train hub back to Tokyo. Nice and warm , it was freezing outside, the short walk being a real bonus if dragging a suitcase in the snow, No issues, comfortable hotel- no gym though- however it did seem to have a link to with an external gym located 20m away. It opened late on a Sunday meaning I could not use it,

Weniger

“Good location and seems new. ”

Location : perfect , just few mins away to the JR Hakodate station. Less than 10mins walk from the morning market. But, its like maybe 20-25mins walk to the red brick area. However, I'm surprised that Hakodate is pretty quiet. Room: not bad, comes with a luggage rack as well and a air purifier. … Mehr

Location : perfect , just few mins away to the JR Hakodate station. Less than 10mins walk from the morning market. But, its like maybe 20-25mins walk to the red brick area. However, I'm surprised that Hakodate is pretty quiet. Room: not bad, comes with a luggage rack as well and a air purifier. Onsen pretty good and they gave free ice lollies. Breakfast spread is good. Thought they provided free parking when they asked about it and gave a season pass but then charged us for a night's parking (800yen).

Weniger