Mercure Tokyu Stay Osaka Namba

“Good option for Shinsaibashi area”

Rooms are nice and clean, and well organised. My only small issue was that the corridors were very dark/dimly lit. The room could also do with better lighting options. Hotels in Japan are overheated in the winter, and it can get unbearable. Luckily, in this room, the signs were in English, and we … Mehr

Rooms are nice and clean, and well organised. My only small issue was that the corridors were very dark/dimly lit. The room could also do with better lighting options. Hotels in Japan are overheated in the winter, and it can get unbearable. Luckily, in this room, the signs were in English, and we realised that heating could be changed to cooling. That option at 21 or 22 °C was perfect. The large counter space near the basin was very helpful to keep a lot of our things. Good service with English-speaking staff and great location near several dining and shopping options. A short 3-4 minute walk to Daimaru and the covered shopping street in Shinsaibashi. No desk, but one large comfortable chair and a small round bedside table that can double up as a desk for a laptop, etc. Good breakfast in the hotel. The hotel has a nice lobby and a small outdoor garden seating area.

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“Location is the main advantage”

Stayed 2 nights, 2 rooms. Liked : the modernized Instagram worthy displays throughout the hotel . Liked: reception friendly approach , acknowledging my Accor Gold status as well , with some welcome amenity . Liked : my room although small in size comes with comfortable beds , generous amenities, se… Mehr

Stayed 2 nights, 2 rooms. Liked : the modernized Instagram worthy displays throughout the hotel . Liked: reception friendly approach , acknowledging my Accor Gold status as well , with some welcome amenity . Liked : my room although small in size comes with comfortable beds , generous amenities, separate toilet from shower, washing machine, microwave and most of all , the smart Tv option . However, no Nespresso machine and ice dispenser located in the 2nd level Much loved: location near convenience stores and of course the shopping and dining district which are a few blocks away. Disliked : it was a rather dim environment in many areas. Disliked : they don’t have enough dining spaces , so coming up a little late, you eat at a table as if you’re having cocktails or welcome drinks. BUT the breakfast spread was ok. Disliked : deluxe room afforded provided views of the nearby building . Lastly , there was no available bell or porter service, so guests bring their own luggages. Good thing they can provide storage.

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“A good hotel, but consider location”

I understand the reviews referring to the darkness of the rooms etc, but we didn’t find this a problem at all. There was a lack of light, but not excessive. The breakfast room got really over run and I can understand why, despite the substandard western breakfast options, as there is a real lack of… Mehr

I understand the reviews referring to the darkness of the rooms etc, but we didn’t find this a problem at all. There was a lack of light, but not excessive. The breakfast room got really over run and I can understand why, despite the substandard western breakfast options, as there is a real lack of alternatives. We searched and searched for a breakfast option that wasn’t sweet and literally didn’t find anything. One day we queued for 50 mins for pancakes and once sat were advised it would be another 50 minute wait for food. My suggestion is to find a hotel with a good eat in breakfast option, which isn’t this hotel. There were also very noisy cars close by at night which for the first few nights was waking me up constantly. This would be the case for many hotels close by. If you want to stay in this area, then this hotel is great. The rooms were larger and we had three rooms. Not for us to stay again, but it’s ok.

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“Designed for Instagram influencers, not real travellers”

This hotel is great if you want to take nice Instagram photos - it has a swanky foyer and flashy interior design. For everything else, it is very average. The biggest peeve is the lack of lighting. You come out of the lift on your floor, and your first thought is, "Is this really a hotel, or is … Mehr

This hotel is great if you want to take nice Instagram photos - it has a swanky foyer and flashy interior design. For everything else, it is very average. The biggest peeve is the lack of lighting. You come out of the lift on your floor, and your first thought is, "Is this really a hotel, or is it one of those 'love hotels'? " Seriously, I have seen gay saunas with more lighting than this hotel has. I had trouble finding my way back to the lift because I just couldn't see anything. I hope they never have to have a fire evacuation - people would be hopelessly lost in an emergency. The rooms are not much better - I think there were two pretty dim lights in the whole room. To give you an example, for a couple of days I was astonished that there was no powerpoint in the tea-making area. On Day 3 I actually found the powerpoint there - I just couldn't see it before because the room was so dark. Storage space in the room was equally impractical - there wasn't much storage available, but instead there were some interior design features that served no practical purpose. The interior designers must have been paid a motza to create the most useless hotel rooms I've ever come across. On the positive side, the location is a definite 5* - it's a short stroll from Dotonbori with its hundreds of restaurants. Still, in my view, even with the perfect location, the hotel only deserves a 3* overall rating.

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