Crowne Plaza Penang Straits City By Ihg

“Friendly Staff”

Stayed 1 night. Friendly staff. Comfortable room. 24-hr convenience store is on the ground floor with a good selection of snacks.

“Good option for Penang visit”

New crown plaza in penang.intresting room layout and designs.giving it 4 stars as they need to improve service and cleanliness.Breakfast was great but it felt the employees were kind of new in terms of providing service to guests.hopefully improvements going forward

“Pleasant isolation”

Had a pretty good experience here. Staff were good. Nice room with a great view across to Georgetown. Breakfast was decent and had many options. However, one morning I bit into what had been described as "onion rings" only to discover a totally different texture inside. It turned out that they wer… Mehr

Had a pretty good experience here. Staff were good. Nice room with a great view across to Georgetown. Breakfast was decent and had many options. However, one morning I bit into what had been described as "onion rings" only to discover a totally different texture inside. It turned out that they were actually fake calamari, which is often made from mushrooms. Putting out mislabeled food can be really dangerous, but they didn't seem to think it was a big deal. They fixed it by just removing the label, so that nobody knew what it was! The club lounge was pleasant. Serve yourself at the bar, but there were only 2 spirits available. It would be nice to have a little more variety. The pool was very nice to swim in, but the only complete shade in the afternoon is one table in the corner against the club lounge! Most of the covered area has big open sections, so there's no way to avoid the sun. They should have covered it properly, or at least put shade cloth over the gaps. There's very little nearby and it's quite pedestrian-hostile. Urban planning seems very poor. Probably the nicest looking area that's close to the hotel is a lovely park and playground, but they are fenced off and can't be accessed. The shortest way to walk to/from Penang Sentral involves walking over concrete barriers to cross the Ring Road. You can catch Grab down there for about RM5. However, if you are relying on WiFi, it's a bit of a hassle getting back. Penang Sentral has no WiFi anywhere near the Grab pickup point! (Some shops do and the ferry terminal does, so you can go there and then come back.) Wheelchair access is not the best in some places, such as having a step into the pool area and from the pool area to the toilet area, including the disabled toilet. (That last one is just stupid and dangerous by the building designers.)

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“Other Wordly”

This place feels like you have stepped into a Miyazaki alternative universe. We booked here because we needed to be close to the train station for an early train. There were hardly any other guests and there isn’t a lot around so it felt other worldly. There view from the infinity pool at sunset wa… Mehr

This place feels like you have stepped into a Miyazaki alternative universe. We booked here because we needed to be close to the train station for an early train. There were hardly any other guests and there isn’t a lot around so it felt other worldly. There view from the infinity pool at sunset was UNREAL. Very clean, very lovely staff, but def felt surreal!

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