The George Penang By The Crest Collection

“Very nice hotel that’s in a great location.”

Stayed for 3 nights as a couple. The hotel is immaculate with the staff being super friendly and efficient. The whole building is beautiful. We only had 1 meal in the restaurant/bar and it was good quality and competitively priced. The hotel is well situated with Penang road adjacent as is Chulia s… Mehr

Stayed for 3 nights as a couple. The hotel is immaculate with the staff being super friendly and efficient. The whole building is beautiful. We only had 1 meal in the restaurant/bar and it was good quality and competitively priced. The hotel is well situated with Penang road adjacent as is Chulia street. We thoroughly enjoyed our time at the hotel.

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“Wonderful stay”

Great location.. reasonable price. Has character! Clean, classy and modern. It is not refurbished but everything seems new. Love the pool. Good housekeeping, nice bar with welcome drink. ...not sure about recommendations by staff though. Follow at own discretion.

“Gute Lage, schöner kühler Pool, nettes Personal”

Das Hotel liegt zentral in der Nähe zur Altstadt George Town, so dass wir diese gut zu Fuß erkunden konnten. Das Zimmer mit Balkon war geräumig und sauber. Das Bad war gut ausgestattet wenn auch der Zugang zur Dusche etwas eng war. Die Klimatisierung war für mein empfinden etwas zu kalt eingestellt… Mehr

Das Hotel liegt zentral in der Nähe zur Altstadt George Town, so dass wir diese gut zu Fuß erkunden konnten. Das Zimmer mit Balkon war geräumig und sauber. Das Bad war gut ausgestattet wenn auch der Zugang zur Dusche etwas eng war. Die Klimatisierung war für mein empfinden etwas zu kalt eingestellt. Wenn man das Zimmer verlässt und den „Room Service „ gedrückt hat, muss man eine Zimmerkarte zurück lassen, da sonst das „Room Service“ Signal wieder aus geht und der Raum nicht gereinigt wird. Da man für den Aufzug die Zimmerkarte benötigt ist das nicht sinnvoll. Dem Hotel fehlt meiner Meinung nach etwas Atmosphäre und Wärme.

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“Get your act together!”

Sadly as a returning customer, the hotel was found to be lacking in a few areas. On checking into the executive room, the ac was not working , the mini fridge too had problems. These were not known to the staff or hotel until I reported it. An engineer had to be called to repair the ac & though not… Mehr

Sadly as a returning customer, the hotel was found to be lacking in a few areas. On checking into the executive room, the ac was not working , the mini fridge too had problems. These were not known to the staff or hotel until I reported it. An engineer had to be called to repair the ac & though not much could be done to the fridge it took almost half day to cool to desired temperature as the drinks in there were all warm! I'm beginning to wonder when was the last time a hotel guest used the room...never mind the dusty towels! Housekeeping was sluggish...towels were left on bed folded haphazardly. Door man at front entrance wasn't there most times & I had to push or pull the heavy doors myself. If someone was there , I had to tap on door to ask for assistance. Unlike other hotels there was always someone to open the lobby doors or even help with car doors too. The place itself felt deserted...somehow lacking the presence of people or guests. Happy hour was just as bad. With a live band performing..there was hardly a soul in the bar. Hence we too decided to give it a rain check. The ambience of entertainment & fun wasn't there. Not only that, morning buffet breakfast too was seemingly deserted. We were only the regular ones with the other odd one or two. Something's gone amiss in this hotel & unfortunately with new hotels opening , competition will be hard! New hotels nowadays meet high standards , & must strive to maintain quality hospitality. Unless The George does that...its going to be a spiral downtrend.

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