Perhentian Marriott Resort & Spa

“Luxurious Hotel in Tropical Paradise”

We stayed in Perhentian Marriot Hotel in June 2026 for a family holiday and was mesmerised with the beauty of the hotel and the island. The hotel just celebrated their 2 years anniversary, and the rooms and facilities are all modern and the hotel was running at full capacity. One of the highlight… Mehr

We stayed in Perhentian Marriot Hotel in June 2026 for a family holiday and was mesmerised with the beauty of the hotel and the island. The hotel just celebrated their 2 years anniversary, and the rooms and facilities are all modern and the hotel was running at full capacity. One of the highlights of our trip was snorkeling at the Romantic Beach with crystal clear turqouise green hue. If you miss a beach holiday, right hear in Malaysia, Perhentian Marriot Resort must have been one of the best modern hotel destination. Visit Malaysia 2026 at it’s best, thank you to Zafirah, Faizal & Aiesyah and the entire hotel crew for making our holiday a memorable one that we will cherished forever! Highly recommended and we look forward to returning again soon!

Weniger

“Beautiful hotel and surroundings, hit and miss service”

I had a mixed experience at the resort I’d give it a 6/10. I’ll start with the positives. Check in was seamless and the staff helpful. The Boat was quick and on time. The massage on arrival was a great touch, we got access to our room straight away and we got an upgrade to a sea view room which was… Mehr

I had a mixed experience at the resort I’d give it a 6/10. I’ll start with the positives. Check in was seamless and the staff helpful. The Boat was quick and on time. The massage on arrival was a great touch, we got access to our room straight away and we got an upgrade to a sea view room which was beautiful. We loved the beautiful terrace, bathroom and aesthetic. The cleaning staff do a phenomenal job of the rooms. The facilities at the hotel were great, three pools, great gym, great spa, the staff who drive the buggies around the resort are fab. Some of the staff are absolutely amazing and they really hold the place together. We did a dive and a snorkelling trip with the YBD Dive team and they were fantastic. We really enjoyed our trips with them and thought the price was reasonable. However, generally in the hotel there are issues. The first night in the Sekochi restaurant we didn’t have a great experience, the bbq menu and what’s included wasn’t explained to us, we weren’t told about their wine offers ( more on that below), we had to ask several times for assistance and the service was honestly 4/10.. The next two nights we ate at Sekochi and the wait staff were different and we had a completely different experience - Haziq and Hidayah - both proactive looking for opportunities to go the extra mile, great customer service skills, Haziq has great wine service skills and is chatty and friendly. Helen (I think her name was Helen Liu) was also very helpful and explained the menu and the offers etc. So 2/3 nights when we were served by the A team above we had a good time and the food was very good. The breakfast food is just OK, there’s no variety and it’s pretty tasteless but more annoyingly, every morning I had to order my coffee at least three times. I would actually go and wait at the coffee bar for the waiter to make the coffee as I had been waiting for over 40 minutes for 2 iced lattes. I wasn’t the only person waiting and complaining. I noticed that the barista had no system for the orders so it was unsurprising that nobody was getting their coffee. He had little bits of paper and napkins with orders scattered everywhere and no idea who had ordered what and when. Lunch at the Dapur is a total shambles. We ate there because it was easy (next to the pool) on the two occasions we went in there was only a couple of other tables and they didn’t bring our drinks for 45 minutes despite us asking 4+ times, they served food which was missing key ingredients. I saw another table get their order wrong…The food is bland and the service is terrible. Alcohol - we ordered 2 glasses of rose and they were tiny and cost £40 🤣. Conveniently for Marriott, any of the bottles of wine below £60 are never stocked. So be aware of that because it is daylight robbery. Generally around the pool the staff don’t clean up dirty glasses or dishes so they sit there for a while. They run out of pool Towels quite a lot and they don’t fill up the water dispensers often enough, we often found them empty. There’s a general laziness amongst a lot of the daytime staff, if you ask for something you’re going to wait a very long time to get it. Somehow the adults pool is not actually an adults pool, there was sometimes more kids around the adults only pool than the family pool - staff don’t enforce it. Now for the finale, we had booked a return taxi from the jetty to the airport through the Marriot which just didn’t show up, so we got to the airport 25 mins before our flight and were only let on to the flight by the grace of god. This hotel is beautiful, the facilities are great but the service is very hit and miss and there’s a lot of scope for improvement. It’s kind of disappointing for this calibre of hotel.

Weniger