Lava Hotel Apia

“Great Stay at Lava”

We stayed 3 nights at Lava, chosen for its great proximity to town, and reasonable price. We requested and got a quiet room up on the 3rd floor, nice cool quiet room that was clean, tidy and looked recently renovated. We’ve stayed other places in Apia and have been really disappointed, Lava Hotel… Mehr

We stayed 3 nights at Lava, chosen for its great proximity to town, and reasonable price. We requested and got a quiet room up on the 3rd floor, nice cool quiet room that was clean, tidy and looked recently renovated. We’ve stayed other places in Apia and have been really disappointed, Lava Hotel was a great find! There is a pool, restaurant and bar with great happy hour specials! The only things that didn’t quite hit the mark were breakfast (not a great selection, everything was luke warm), and an elevator that is out of service (and no sign of it being fixed). Having said that, I’d still stay here over other close by options any day.

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“Good restaurant - 1905 Eatery”

Reviewing their restaurant 1905 Eatery, because you can't find it on Google or Tripadvisor. Loved this place. From jugs of cocktail, to delicious food, and amazing staff. My one gripe…. I couldn't find the menu online anywhere . I almost missed coming here because we just thought it was goi… Mehr

Reviewing their restaurant 1905 Eatery, because you can't find it on Google or Tripadvisor. Loved this place. From jugs of cocktail, to delicious food, and amazing staff. My one gripe…. I couldn't find the menu online anywhere . I almost missed coming here because we just thought it was going to be a resort restaurant. It was so much more. Good pizzas, good seafood, good Oka (raw fish) and good for kids meals. Highly recommend. And open on a Sunday for dinner.

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“Excellent Service”

We had our very first birthday dinner party at Lava Hotel in their ballroom, and the experience was absolutely amazing! The service was perfect 👌, the food was spot on, and everything was so well organized from start to finish. A special thank you to Elevita of Lava Hotel for making the whole proc… Mehr

We had our very first birthday dinner party at Lava Hotel in their ballroom, and the experience was absolutely amazing! The service was perfect 👌, the food was spot on, and everything was so well organized from start to finish. A special thank you to Elevita of Lava Hotel for making the whole process easy and stress-free - highly recommend contacting her if you’re planning an event. My son truly enjoyed his 10th birthday, and all our guests had a wonderful time. We will definitely be booking Lava Hotel again for our next upcoming event. 💯👏

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“Great hotel spoilt by a few incompetent staff”

We booked a week at Lava hotel. Our arrival was smooth and we got a lovely room on the 3rd floor. The Good Hotel was clean and tidy. Very handy location as we could walk to the sea, town shops, market etc. Parking available Resturant adequate with a fair choice of food and drinks. Room was small … Mehr

We booked a week at Lava hotel. Our arrival was smooth and we got a lovely room on the 3rd floor. The Good Hotel was clean and tidy. Very handy location as we could walk to the sea, town shops, market etc. Parking available Resturant adequate with a fair choice of food and drinks. Room was small but comfortable and with all amenities. Restaurant staff were attentive . The bad The lift stopping working afew hours after our arrival on Monday. It wasnt repaired until we left the next Monday. As a senior wiith a knee issue,I found it very difficult to go up and down 48 steps multiple times day. Staff couldnt say when the lift will be repaired. Maybe tomorrow was the pepetual answer. Finally we changed the room and got one on Thursday . The breakfast was included . We had the same menu every single day. So boring . On our last morning we were told we could order al a carte . Wish we were told beforehand !!! There were also issues with miscommunication regarding our airport drop off which created stress. This was due to incompetent reception staff, again. And the Ugly , last but not the least When we changed rooms the safety locker in the new room did not work. I called reception to inform them but they didnt answer and I couldnt leave a message. The next morning we left early on a tour so I didnt get to report the locker malfunction. In our old room I locked our valuables, namely passports, a few pieces of jewellery and my expensive perfume. On this instance I took.the jewellery and passports in my handbag but left the perfume in a make up bag. On our return , my Dior Je Adore perfume had vanished. It cost me almost NZ$300 I immediately reported this to.reception but the response I got was very lukewarm . They were going to check but noone ever did. The girl said she checked with housekeeping . That day when we returned to our room, i found that although the bed was made up the bathroom wasnt cleaned. Wet towels were removed but not replaced and the wet bathmat was stll there. I felt that this was how the perfume thief retaliated to my compaint . So I had a huge loss due to theft and this has left a very bad taste on an otherwise wonderful holiday at Lava Hotel. The way reception disregarded my complaint was not good enough. A great hotel but you guys need to get your act together with your staff

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