Zoëtry Marigot Bay St. Lucia

“Fantastic hotel - the staff really make you feel welcome”

The hotel is in an excellent location with beautiful views over the bay. The rooms are nicely laid out and VERY spacious. I am not sure why you would need a full oven, fridge freezer, dishwasher etc at an all inclusive but no bad thing. There are several places to eat, none are buffet. Some requi… Mehr

The hotel is in an excellent location with beautiful views over the bay. The rooms are nicely laid out and VERY spacious. I am not sure why you would need a full oven, fridge freezer, dishwasher etc at an all inclusive but no bad thing. There are several places to eat, none are buffet. Some require a booking, some are just walk in. Food was excellent throughout in all the locations. Menus stay the same mostly, but with the choice of locations to eat, that never became an issue. Breakfast choice was limited and perhaps the only negative food wise for the whole place. Drinks are high quality with known brands and top shelf names, including some very nice (and expensive) local Rum. What really made our stay where the staff. Neil our concierge was amazing. Nothing was too much trouble, from noting pure preferences for drinks in the mini bar and adding extras, to arranging a hire car for us. Rosemary, who cleaned our room, looked after us incredibly well. The staff around site always met us with a smile and Marvellous Marvin and Captain Vibes on the small boat that takes you to the beach, made me smile every time. We noticed several occasions where American guests were being ‘American’ (VERY loud in restaurants, borderline rude to staff, ordering food and drinks then not eating them, generally being impolite) and the staff were still as kind and gracious as always. The general manger was very visible around site (and helping out in the restaurants at busy times) and he was keen to get feedback. Our TLDR is review is simple - great location, but holiday was made by the wonderful people of St Lucia, especially the staff at Zoetry

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“Lovely”

We stayed at Zoëtry Marigot Bay St. Lucia from June 19th to 26th. It was absolutely outstanding. From the moment we arrived, we were welcomed with genuine warmth and professionalism. We want to specifically thank the manager, Philip, that truly did everything and anything he could to ensure that we… Mehr

We stayed at Zoëtry Marigot Bay St. Lucia from June 19th to 26th. It was absolutely outstanding. From the moment we arrived, we were welcomed with genuine warmth and professionalism. We want to specifically thank the manager, Philip, that truly did everything and anything he could to ensure that we had everything we needed to make our stay exceptional. Having travelled to many countries and stayed in many resorts, there was never a time that a manager was so visible, present, and attentive. The service was truly amazing. The team paid attention to every detail, making us feel valued throughout our stay. The accommodations were spotless, the amenities were excellent, and the overall atmosphere was relaxing and inviting. Thank you to everyone at the resort for creating such a memorable experience, especially the following stellar staff - Brenda, Donna, Jay, Nicholas, Natalia, Yolanda, Ronnie and Hilda. Also, a big thank you to Kennisha and Olivia for their positive energy, enthusiasm, and warmth. We left feeling refreshed and appreciated. I highly recommend this resort to anyone looking for outstanding hospitality and exceptional service.

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“Schöne Lage in die Jahre gekommen ist Hotel mit unfreundlich und langsamen Personal”

Das Hotel ist leider sehr in die Jahre gekommen. Sparkflecken in der Dusche, teilweise abgenutzte Möbel, lauter Kühlschrank - aber ansonsten schöne Räume mit teilweise schönem im Ausblick auf die Bay. enttäuschend war der teilweise ungenügende Service angefangen von einem überforderten Front Desk ü… Mehr

Das Hotel ist leider sehr in die Jahre gekommen. Sparkflecken in der Dusche, teilweise abgenutzte Möbel, lauter Kühlschrank - aber ansonsten schöne Räume mit teilweise schönem im Ausblick auf die Bay. enttäuschend war der teilweise ungenügende Service angefangen von einem überforderten Front Desk über unfreundliches und teilweise auch sehr langsames Personal in den Restaurants. Das Essen ist überwiegend mittelmäßig. Die Cocktails sind extrem süß und nicht professionell gemacht. Besonders negativ ist aufgefallen, dass es zu wenig liegen an den beiden Pools gibt. Es war teilweise unmöglich nach 9:30 Uhr noch eine freie Liege zu finden. Der zum Hotel gehörende Strand kann mit einem Boot Shuttle erreicht werden, ist allerdings sehr unangenehm laut, ist klein und hat keinen schönen Sand, sowie wie an vielen anderen Stellen auf St Lucia. die Straße zum Hotel ist überseht mit Schlaglöchern und eine rZuwegung zu einem Fünf Sterne Hotel in keiner Weise angemessen.

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