Mount Grace Hotel And Spa

“Really nice weekend away”

We had an enjoyable weekend. The room 107 was really nice, however the bathroom door could close better, and the POD coffee machine I dont think it worked. Sitting at the pool was great, the gym at the Spa, was very basic but fine. Breakfast was nice, dinner we ate off the menu, chicken dishes a bi… Mehr

We had an enjoyable weekend. The room 107 was really nice, however the bathroom door could close better, and the POD coffee machine I dont think it worked. Sitting at the pool was great, the gym at the Spa, was very basic but fine. Breakfast was nice, dinner we ate off the menu, chicken dishes a bit sparse, but what I had was fine. Sitting near the windows, we had ants coming in from outside in the dining room so we moved tables. I think they could put out more games on a shelf in the lounge. We played backgammon, and maybe train a staff member to take guests on guided walks. Oh, and the sign on the road to turn onto the MG road we missed as its shocking.

Weniger

“Weekend escape”

Reception and dining area was beautiful. Rooms are very dated but I believe that renovations are scheduled. Location was great. Quiet peaceful environment. The restaurant and restaurant staff was a disaster. We waited an hour an 40 minutes for our dinner. When it arrived steaks were completely ove… Mehr

Reception and dining area was beautiful. Rooms are very dated but I believe that renovations are scheduled. Location was great. Quiet peaceful environment. The restaurant and restaurant staff was a disaster. We waited an hour an 40 minutes for our dinner. When it arrived steaks were completely overcooked and dry. Waiters take a long time to deliver anything you ask for. We never got asked if our drinks could be replenished. The braai buffet was expensive. There were 2 staff members at this buffet. Meat was very limited. . We waited very long for the meat to be cooked. When most of the guests left then the staff brought out a lot of meat It was clear the food was being saved for staff. This hotel would be better if the restaurant improves.

Weniger

“Smelly and dirty carpet”

Smelly carpet, stuffy room. Stained carpet and the room smelled of mold. I was changed to a standard room from an old executive room because of the smell. No refund. In November 2025 I had to be moved from one room to another because all the TVs and phones were not working. Mt Grace used to be such… Mehr

Smelly carpet, stuffy room. Stained carpet and the room smelled of mold. I was changed to a standard room from an old executive room because of the smell. No refund. In November 2025 I had to be moved from one room to another because all the TVs and phones were not working. Mt Grace used to be such a great hotel. The level of service now is shocking

Weniger

“Lovely staff but lackluster property ”

I agree with alot of the comments here, the resort is living in the past. It was my 1st visit to the property and my expectations were high however I was left dissapointed. The price point is definitely not justifiable. Very old and carpets are quite old and damp feeling. A revamp is definitely n… Mehr

I agree with alot of the comments here, the resort is living in the past. It was my 1st visit to the property and my expectations were high however I was left dissapointed. The price point is definitely not justifiable. Very old and carpets are quite old and damp feeling. A revamp is definitely needed. Food was also not the best, very average. However service and friendliness from staff were exceptional which is always great. Would also be great if there was covered parking available

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