Parnas Hotel Jeju

“Gorgeous Setting, Helpful Staff, and Clean, Luxurious Accommodations”

Even in the old wing of this hotel, this place feels indulgent and luxurious. We enjoyed our stay in a Double King Room with Ocean View - the view off the balcony was stunning. The rooms were clean and comfortable, with a nice sitting area. The pool was one of the best hotel pools I've experienced… Mehr

Even in the old wing of this hotel, this place feels indulgent and luxurious. We enjoyed our stay in a Double King Room with Ocean View - the view off the balcony was stunning. The rooms were clean and comfortable, with a nice sitting area. The pool was one of the best hotel pools I've experienced - the temperature was perfect and the water felt silky - like a spa pool. The facilities were exceptionally clean and the hotel staff friendly and professional. We especially appreciated the assistance of the concierge in everything from taxi arrangements to restaurant recommendations that went beyond the obvious tourist places - favorites included a local's pork galbi place in town and a Jeju black pig BBQ place that offers transportation to/from the hotel. The hotel is also a relatively easy walk from Cheonjeyeon Falls - a beautiful park with walks to 3 different waterfalls.

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“Not a 5 star resort but with 5 star prices”

Not a 5 star hotel. Coming from the states, be prepared for a lot of rules. If you get a deluxe room, know that it is not deluxe. It is tiny. Think NYC but ocean views are nice and the highlight is the pool which is huge and heated. When we were there it wasn’t too busy but sounds like you need to … Mehr

Not a 5 star hotel. Coming from the states, be prepared for a lot of rules. If you get a deluxe room, know that it is not deluxe. It is tiny. Think NYC but ocean views are nice and the highlight is the pool which is huge and heated. When we were there it wasn’t too busy but sounds like you need to reserve time slots to use the pool during high season. Stick to the American brands if you are American. Hyatt, Marriott, etc.

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“Lacking service and food quality”

Nice hotel, but definitely no 5-star level. The quality of service and food was disappointing. We had to leave to the airport at 7am. Breakfast is only available as of 7.30am. We booked our stay including breakfast and therefore asked for a refund for the breakfast of USD 50 for that day. This was… Mehr

Nice hotel, but definitely no 5-star level. The quality of service and food was disappointing. We had to leave to the airport at 7am. Breakfast is only available as of 7.30am. We booked our stay including breakfast and therefore asked for a refund for the breakfast of USD 50 for that day. This was refused, we asked then if they could take some other item of the bill to compensate for the breakfast. They refused as well. This is very customer unfriendly and inflexible. I recommend anyway NOT to book the breakfast option. The food is very mediocre, you have to get in line to get a coffee, this can take 5-10 minutes!!! There is no service you have to get everything yourself. They close already at 10.30am sharp!In the evening you can only get food until 9.30pm thereafter everything is closed with the exception of the bar. Fortunately there are numerous restaurants, cafés and convenience stores very close by. There is also a convenience stores right next to the hotel, also a bakery shop and café, so you are much better off with one of these options, it is also much cheaper. We are heavy travelers and therefore can compare to other 5 star hotels around the world. The best of Parnas is the location, but the whole infrastructure and service is lacking by far. The pool area is very limited and crowed. There are only sun chairs around the pool and it was very difficult to find a free one. There are no other outside options neither to sit nor to rest and relax. The outside seating area in the lobby was closed. On the positive side, parking is free.

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“Nice Ocean View”

Overall, our stay was average. The hotel is beautiful—from the lobby to the infinity pool—and our deluxe king ocean view room offered a nice ocean view. Service was generally okay, though we’ve experienced more attentive hospitality at other similarly rated properties. One concern we had was with … Mehr

Overall, our stay was average. The hotel is beautiful—from the lobby to the infinity pool—and our deluxe king ocean view room offered a nice ocean view. Service was generally okay, though we’ve experienced more attentive hospitality at other similarly rated properties. One concern we had was with the towels, which had a very very strong bleach smell. Approx an hour after using the towels, I developed a mild rash on my arm that continued to develop on the other arm the next day, and my partner noticed a similar reaction on his leg. The irritation began to fade the day after we checked out, which leads us to believe it may have been related. While the room looked clean at first glance, it didn’t feel thoroughly cleaned upon closer inspection. We stayed at another hotel in Jeju during the same trip and didn’t encounter any similar concerns, and the service there felt a step up. The pool area seemed to be clean though my husband observed some questionable debris floating in the hot tub.

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