Great Wolf Lodge Grapevine

“Birthday Fun at the Lodge”

Overall, we had a great time celebrating our son’s 11th birthday at Great Wold Lodge. The team members were friendly and helpful; they made us feel welcome. The room was spacious and comfortable for 7 people (2 adults and 5 children. The best part was how soundproof the rooms are. The kiddos could … Mehr

Overall, we had a great time celebrating our son’s 11th birthday at Great Wold Lodge. The team members were friendly and helpful; they made us feel welcome. The room was spacious and comfortable for 7 people (2 adults and 5 children. The best part was how soundproof the rooms are. The kiddos could enjoy themselves without the constant reminder of keeping it down so not to disturb our neighbors. The food was delicious. We had pizza, chicken nachos, fries, funnel cake fries, pretzel bites with icing, and birthday cake. The water park provided several hours of nonstop fun. It was hard to drag the kids away to the other activities. Bowling is super cute and functional, if you can grab a land. It’s a popular attraction. The VR experience was impressive. Cons: As great a time as we had, there are a few things that could have been better. First, we made our reservation over the phone. We booked a patio/balcony room, which was still available when we made the phone call. When we received the reservation email (next morning), the online representative had booked us a standard room (no patio/balcony). When I called to get it corrected, the patio/balcony rooms were sold out. The pull out couch in our room had a damaged frame, so the top right corner of the mattress was sunken down. Someone tried to “repair” it with zip ties, but it needs to be properly fixed or replaced. The shower lever (pull up tab on faucet) was faulty, which caused the faucet to leak. Lastly, the soda machines were often out of ice and the sodas tasted watered down.

Weniger

“Walk through”

Check in was pretty quick i used the kiosk for the checkin going in is definitely family friendly huge windows over looking at the indoor water park. The front desk lady was wonderful she help us with the passes and instructions. The lady in the corner stand was helpful as well with the cups. The … Mehr

Check in was pretty quick i used the kiosk for the checkin going in is definitely family friendly huge windows over looking at the indoor water park. The front desk lady was wonderful she help us with the passes and instructions. The lady in the corner stand was helpful as well with the cups. The magic quest front desk lady was not very enthusiastic she seem annoyed ask the questions. Compared to the one in Houston they did a kinda show by welcoming the magi with fun with it also every staff member also had kind word for every magi they saw. In this one the staff didnt seem very magical. The room was very huge.There was a bug on the wall.Very high ceilings. The Queen size bed half of the bed seemed to not have much structure support. Otherwise seems petty clean. The magic quest is ok have to go to four floor each hall way which causes jamming up in the hallways. Water park was fun the wave pool seem to be working only on one side and the floor in the floor felt slimy. Restroom were nice and clean. Same with walking through out the lodge. Also the parking i had to paid separate. Didn't let me use my q r code for my room.

Weniger

“Overpriced”

For the price I would have expected more. The food was not great and super over priced for how much you got. There needs to be showers to rinse off the pool water with. There also needs to be more breakfast options.