Home2 Suites By Hilton Indianapolis Airport

“Brandneues Hotel”

Dieses Hotel habe ich für eine Nacht als Transferhotel gebucht. Morgen geht es mit dem Flieger weiter. Das Hotel liegt in der Nähe des Flughafens, hier ist man in 20 Minuten. Der Eingangsbereich ich sehr großzügig gestaltet, der Frühstücksraum im Erdgeschoss ist abgetrennt. Frühstück wird von 6 - … Mehr

Dieses Hotel habe ich für eine Nacht als Transferhotel gebucht. Morgen geht es mit dem Flieger weiter. Das Hotel liegt in der Nähe des Flughafens, hier ist man in 20 Minuten. Der Eingangsbereich ich sehr großzügig gestaltet, der Frühstücksraum im Erdgeschoss ist abgetrennt. Frühstück wird von 6 - 10 serviert. Es gibt einen Fitnessraum und einen Inddor Pool. Mein Zimmer hat eine Kitchenette und ein kleines Büro daneben. Hier kann man den Tisch ausziehen und als Esstisch nutzen. Es gibt gegenüber dem Bett einen offenen Schrank. Alles ist sehr praktikabel eingerichtet. Zwischen Couch und Bett kann man eine Gardine vorziehen und es entsteht ein Raumteiler - ganz praktisch. Das Bad hat eine Dusche - keine Badewanne. Hier findet man die üblichen Gegenstände nach dem Hilton Standard. Mein großes Fenster geht zur Interstate raus, alles ist aber gut gedämmt - man hört nichts. Bis Downtown Indianapolis braucht man ca. 30 Minuten. In der Nähe ist nicht viel.

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“Exceptional staff!”

Billy, Wilma and Catherine always take great care of me! They make sure I have everything I need and are so helpful. I appreciate all of them and they make my stay above and beyond! Thank you! Nate

“Nice little hotel in Indianapolis”

We were bummed the pool was closed, but our room was good and so was our experience. It’s tough traveling with kids sometimes but Stacey the breakfast attendant was so so kind and helpful for us! She made sure the kids and i had everything we needed and even got a high chair for my daughter’s stuff… Mehr

We were bummed the pool was closed, but our room was good and so was our experience. It’s tough traveling with kids sometimes but Stacey the breakfast attendant was so so kind and helpful for us! She made sure the kids and i had everything we needed and even got a high chair for my daughter’s stuffed animals so they felt included! Appreciate her kindness tremendously! Billy was the front desk attendant in the morning and was so kind and helpful with checkout and all the questions we had! Great staff here!!

Weniger

“No Airport Shuttle.”

Clean rooms, decent breakfast, mid service. The pool has been closed for our stay (1 night turned into 2) which was unfortunately extended due to flight cancellations. We have asked for a few things - pull out bed sheets and voucher questions. Each time being told "we will get right back to you"… Mehr

Clean rooms, decent breakfast, mid service. The pool has been closed for our stay (1 night turned into 2) which was unfortunately extended due to flight cancellations. We have asked for a few things - pull out bed sheets and voucher questions. Each time being told "we will get right back to you" and each time we were left waiting 45 minutes plus. My main complaint: The hotel advertises a Free Shuttle Service. This is no longer an up to date policy as of March 1st per the front desk staff, although the hotel website still actively lists this service at the time of me writing this review. In fact, my husband called to confirm the shuttle service prior to booking our stay and was not informed of any policy change. The hotel now offers a $25 Uber voucher instead of the shuttle service. The front desk attendee (finally) informed us that the manger believes that this is sufficient despite our one way Uber ride to the airport costing $36. Am I complaining like a Karen? Yes. Are my complaints pretty valid? Also yes. This is not the end of the world, but it is very poor service to not honor a policy, avoid informing guests until the guest follows up, and is very misleading to future customers.

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