Home2 Suites By Hilton Hayward

“A nice place to stay”

I was concerned after reading reviews about how our experience would be but I was not surprised when we had a rather nice stay here. The only complaint we had was the bed in our room creaked and my mother could feel springs. She slept on the other side of the bed. I feel bad that I didn't mention t… Mehr

I was concerned after reading reviews about how our experience would be but I was not surprised when we had a rather nice stay here. The only complaint we had was the bed in our room creaked and my mother could feel springs. She slept on the other side of the bed. I feel bad that I didn't mention this when we checked out so they could address it. Other than that our room was nice, clean and spacious!! We stayed on the 4th floor in the room next to the stairwell. We could see our car parked outside from our window. There is security in the parking lot that circles the lot throughout the night. (I am a night owl so I saw them patrolling.) The power operated window shades are neat and I'm impressed that they haven't been broken and reduced to manual chain operation like other locations I have stayed in. It is an ADA room with a roll in shower. The bathroom was so big! The kitchen was well equipped with a microwave and decent sized fridge. All the dishes necessary. And soap and sponge. The sofabed was comfortable. When I asked for linens they insisted on having them brought to our room and I had barely closed the door to our room when someone knocked and hand delivered the sofabed linens to me. So in regards to the negative reviews, perhaps in the past there was a staff shortage or something because we had a wonderful experience with the staff and their customer service was great. The airport next to the hotel was quiet during the night. The laundry room is next to the fitness room so you can work out while you wash . The washer and dryer were actually rather low cost and the machines take quarters. They are front loading. I brought my own detergent, not sure if they sell any there but I imagine they do. If not there are places nearby you can buy some. I didn't use the fitness equipment but there are 2 treadmills and an an elliptical and I think there was a peloton bike. Also hand weights. The breakfast was nice little buffet style with cereal, oatmeal, waffle maker, egg patties, cheese, bread, biscuits, milk, coffee, juice. This is a nice place to stay. I would stay again. I will also say , the day/night we stayed here, this was the only hotel in the area that wasn't out of their mind charging around $300+ a night. I dunno what was going on that all the other hotels in the Bay area were tripping with exorbitant prices but I appreciate home2suites Hayward for their reasonable pricing. Thank you.

Weniger

“Great experience at this hotel!”

The four of us found the Home2Suites in Hayward, CA after relocating from another hotel that was unsatisfactory. The front desk was extremely welcoming and went out of their way to immediately get us 2 adjoining rooms. We were so pleased to see the kitchen with a full-sized fridge, microwave, and… Mehr

The four of us found the Home2Suites in Hayward, CA after relocating from another hotel that was unsatisfactory. The front desk was extremely welcoming and went out of their way to immediately get us 2 adjoining rooms. We were so pleased to see the kitchen with a full-sized fridge, microwave, and dishwasher. The wi-fi was nice and strong, which made our daily remote work so much easier. Since our stay was for a full week, we were able to experience the delicious breakfast, the friendliness of the entire staff, and the simple kindnesses they showed us every day. This kindness even extended after our stay. When I realized we left behind some valuable items in our room, Stella at the front desk went out of her way to contact housekeeping, locate the items, and mail then back to us within days. She was wonderful! Kudos to the whole team! I would recommend this hotel to anyone traveling to the area.

Weniger

“TV issues”

This hotel is nice and clean with a fairly comfortable bed, but the TV in multiple rooms did not work. It is one of the worst TV systems I have encountered at a hotel. We have stayed at many over the years.