Canopy By Hilton Portland Waterfront

“Perfekte Location mit perfektem Personal in Portland”

Der Aufenthalt war super, das Personal hervorragend (Thank you Alec! Thank you Chelsea! Thank you Kathrina (I hope I have the name right)! Thanks to all of you!). Die Location ist perfekt, alle wichtigen Adressen in Portland sind fussläufig erreichbar. Die Tipps und Hinweise des Personals waren imm… Mehr

Der Aufenthalt war super, das Personal hervorragend (Thank you Alec! Thank you Chelsea! Thank you Kathrina (I hope I have the name right)! Thanks to all of you!). Die Location ist perfekt, alle wichtigen Adressen in Portland sind fussläufig erreichbar. Die Tipps und Hinweise des Personals waren immer auf den Punkt, wir haben es wirklich sehr genossen. Nicht zu vergessen die schöne Rooftopbar, wo der Absacker am Abend noch stimmungsvoller wird.

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“Enthusiasts!”

This was our first time at a Canopy Hotel but we are Hilton honor members and have stayed in many of their hotels. But the Canopy brand was different as was the staff. First of all the rooms and the restaurants were all very attractive and comfortably sat people in groups or you had the choice o… Mehr

This was our first time at a Canopy Hotel but we are Hilton honor members and have stayed in many of their hotels. But the Canopy brand was different as was the staff. First of all the rooms and the restaurants were all very attractive and comfortably sat people in groups or you had the choice of privacy particularly in the Salt Yard Cafe. The Luna rooftop bar was spectacular and the bartenders were creative, attentive and personable. We enjoyed the shelves along side the sink in our bathroom and the sound barriers throughout the hotel really made a difference for us. But in particular, it was the front office staff, Alec D., Maddie H and Alison D. who made our stay extremely special. As the Canopy mentions on their website, staff are 'enthusiasts'! We intended to stay just one night and checked in with Maddie. She gave us the 'tour' of the city on the map and also gave us recommendations of where to eat. She also allowed us to have a late check-out before we went to the Celtic Women show. She also gave my husband a bandage for a cut he had. But it didn't stop there, the next day we came back for another night, saw Maddie as well but also Alec. There were only 2 rooms left, so Maddie held the room for us while my husband tried to find his password. That was unsuccessful so Maddie got Hilton on the phone and we were able to check in. She was on overtime at that point. Alec also stepped in and offered us a wine and beer on the house. He has a very laid, back, calm demeanor. Alec was the person who helped us with the bikes- adjusting them and giving us the code. Both Alec and Maddie gave us recommendations where to ride and we cruised along the promenade. In short- it is really the staff that make a difference. They really cared and were enthusiastic about our choices. Another mention, the bikes are a great idea. We did a lot of walking the first day so the bikes on the second day were a pleasure. My request is to make sure the staff are recognized, paid fairly and enjoy their jobs. Janet & Wayne

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“Book Here For an Amazing Experience”

The hotel is beautiful and in the perfect location, you can walk almost everywhere, lovely rooftop lounge/ restaurant and the views are amazing! The staff was exceptional as well, kudos to Maddie and Renee who helped us with our stay when a part of our trip changed, and this made our entire stay in… Mehr

The hotel is beautiful and in the perfect location, you can walk almost everywhere, lovely rooftop lounge/ restaurant and the views are amazing! The staff was exceptional as well, kudos to Maddie and Renee who helped us with our stay when a part of our trip changed, and this made our entire stay in Portland even better! The rooms are clean modern and you have everything you could need including filtered water that is also included. There was barely any noise from the outside as a bonus! Thanks Again, we will be back soon!

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“Overnight in Portland”

Central to old port - very friendly and comfortable