Rand Tower Hotel , Minneapolis, A Tribute Portfolio Hotel

“Wonderful hotel!”

Typically, my preferred hotel choice is Fairmont Gold, but since there was none available in this area, I opted for Rand Tower. Although my initial check-in experience was disappointing, my perception of the hotel was completely transformed by an evening front desk agent named Jaylyn, who provided … Mehr

Typically, my preferred hotel choice is Fairmont Gold, but since there was none available in this area, I opted for Rand Tower. Although my initial check-in experience was disappointing, my perception of the hotel was completely transformed by an evening front desk agent named Jaylyn, who provided exceptional service. She listened attentively and sincerely acknowledged the issues I faced during check-in. She assured me she would resolve the matter and had integrity to follow through on her promise. She effectively addressed and resolved the problem I encountered earlier. I was truly impressed by her professionalism and dedication to delivering excellent service. (It seems to be a rare quality these days.) Thanks to Jaylyn’s outstanding, customer-focused approach, my opinion of Marriott has significantly improved. If I find myself traveling to a place where Fairmont Gold isn’t available, I will choose Marriott, solely because of how impressively Jaylyn demonstrated her commitment to ensuring guest comfort and ease during my stay. I sincerely hope that Marriott management reads this review so they can recognize and reward an outstandingly employee like Jaylyn. I also hope Jaylyn reads this review. Thank you so much, Jaylyn! The room was lovely, elegant, and clean. I wasn't crazy about the bathroom lighting, but it wasn't a major issue. The bed was very comfortable, and I slept well. (I am a light sleeper.) Usually, older buildings tend to be noisy, but I experienced no disturbances in my room on the 18th floor. The hotel is centrally located, so it was convenient to explore the area. I highly recommend this hotel.

Weniger

“Great Historic Charm in the Middle of Downtown Minneapolis”

My family stayed at the Rand Tower for one night when we were in Minneapolis to see a concert at the football stadium. The location was perfect for walking to & from the venue, and for exploring the downtown area. The rooms were spacious, the beds were comfortable, and the bathroom was nicely appoi… Mehr

My family stayed at the Rand Tower for one night when we were in Minneapolis to see a concert at the football stadium. The location was perfect for walking to & from the venue, and for exploring the downtown area. The rooms were spacious, the beds were comfortable, and the bathroom was nicely appointed. Great water pressure in the shower! The staff was very friendly and helpful with recommendations for local restaurant options. We'll definitely stay here any time we visit Minneapolis!

Weniger

“Not just the location—Rand Tower is fantastic!”

The location is super convenient: easy to reach from the airport and within walking distance of all the main downtown attractions. On top of that, the hotel has been renovated and the rooms are really comfy. Any downsides? Not really—I had a great time there!