Hilton Bna Nashville Airport Terminal

“Good choice for a private event”

Spent four days for a jazz festival / reunion. Needed help in moving luggage, etc., and ADA accommodations. Staff was great. Ashakay, Larry, Kimona, Kate, Clayton were most helpful. Wish there were vegetarian / vegan options at the restaurant, but I understand this is a "stopover" hotel for mo… Mehr

Spent four days for a jazz festival / reunion. Needed help in moving luggage, etc., and ADA accommodations. Staff was great. Ashakay, Larry, Kimona, Kate, Clayton were most helpful. Wish there were vegetarian / vegan options at the restaurant, but I understand this is a "stopover" hotel for most people and not a destination or base of operations for a Nashville vacation. The one drawback: restrooms need to be closer to the convention hall. Floor plan is inconvenient in that part of the lobby. All in all, quite satisfied.

Weniger

“Isolated”

I stayed here for three nights due to a conference. The hotel is nice and very clean. The location is walkable from the airport. The down part is that you are trapped at the the airport and the only way out is an uber

“Check your bill before leaving”

Booked this hotel due to an early flight and wanted the convenience of being at the airport so we could just walk to the terminal. We checked in after 9pm, had a digital key so went straight to our room which was clean and spacious. Checked out at 3:45am and upon review of my receipt later in the … Mehr

Booked this hotel due to an early flight and wanted the convenience of being at the airport so we could just walk to the terminal. We checked in after 9pm, had a digital key so went straight to our room which was clean and spacious. Checked out at 3:45am and upon review of my receipt later in the day noticed I had food and bar charges on my bill that I did not make. I reached out to the hotel and I am still waiting on someone to get back with me. I am a Hilton Diamond Member so the bottled water was complimentary in the room. The hotel is easy access to the parking garages and terminal lots. The room was clean, beds were comfy and you could not hear very much outside noise which surprised me being at the airport. I would likely stay again due to convenience, however, definitely check your bill before leaving the premises.

Weniger

“Beware: Hidden Costs”

Stayed here so we could make an early morning flight from Nashville to Phila. The location is amazing, the rooms are clean, the beds and pillows are comfortable, the gym is fantastic and the food (salad, pizza and a cocktail) on the 10th floor was very good as well. Drawbacks....check your recei… Mehr

Stayed here so we could make an early morning flight from Nashville to Phila. The location is amazing, the rooms are clean, the beds and pillows are comfortable, the gym is fantastic and the food (salad, pizza and a cocktail) on the 10th floor was very good as well. Drawbacks....check your receipt when before leaving. I did not and later found that someone charged food and tips to my room and I was charged for it. Not sure how that happened if the servers are checking ID's but I had to call four times to have it removed. Katie was the only one that actually refunded the money. All other hotel agents that answered stated: "someone will be in touch regarding this", really???? Also, they charge for everything.....onsite parking $35 per day, most Hiltons (even Hamptons) give complimentary water to guests when checking in (especially those who are Honors members), not here, you must be an upper end member or its $3.29 to quench your thirst! Check all signs and tags in your room. Left one shoe behind and it costs $38 to have it returned since this hotel is not a participating member of ILeftMyStuff.com. I get it, leaving it behind was my fault and the hotel is not liable but at least offer to split cost at $320+ a night.

Weniger