Ensana Buxton Crecent

“Gutes hat seinen Preid”

Sehr schönes Hotel,aber auch nicht ganz preiswert. Super Frühstück. Man wird gut umsorgt. Zimmer gemütlich für mich alleine sehr ok für 2 Personen wäre eng geworden. Gutes Bett. Hotel liegt super central in Buxton, 200 Meter vom Bahnhof. Spa sehr hübsch. Ein Becken war aber gesperrt.

“Spa day: nice facilities but disappointing lunch experience”

My boyfriend and I came here for a spa day in July 2026. It was our first visit here. On the positive side, the building (both externally and inside) were beautiful and the spa areas were immaculate. I particularly appreciated the original tiling and stained glass in the main pool. The pools themse… Mehr

My boyfriend and I came here for a spa day in July 2026. It was our first visit here. On the positive side, the building (both externally and inside) were beautiful and the spa areas were immaculate. I particularly appreciated the original tiling and stained glass in the main pool. The pools themselves were nice and as expected. The downside was the cafe; our spa day included lunch which we had booked for 2pm. When we got there, it seemed like the cafe staff were much more concerned with the logistics of the day’s lunch bookings than they were about providing any sort of welcoming service. For instance, the cafe host pointed at a table on the far side of the room and told us to sit there, rather than showing us to our table, and nobody came to ask us for our drinks order. After twenty minutes we had to ask for ourselves as the staff were much more preoccupied with what was going on behind the counter than attending to tables, including doing a stock take, closing things down which felt somewhat unwelcoming, and having a conversation which we overheard about how the chef unexpectedly hadn’t turned up when he was supposed to, which didn’t fill us with confidence. Also, considering we’d booked our time slot well in advance (and in the morning on our arrival we had to fill in an order sheet to say what food we wanted for lunch) it took 30 minutes for our main courses to arrive, which we thought was a bit much. The food itself was OK - no complaints. Another slight downside was that one of the spa pools (I think it was the relaxation pool - downstairs) was closed for maintenance. I understand that these things need doing but I can’t give a perfect review if all the facilities aren’t available as advertised. In summary, we would come back to Buxton Crescent for a spa day but we’d hope that the issues described here would be addressed.

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