Harbour Hotel Padstow

“Perfect stay”

This is our third visit to this hotel. Our last visit was in December and unfortunately we had some issues on that occasion meaning our stay wasn’t as relaxing as previous. Anastasia Barnes the Operations Manager met us the following morning to discuss our concerns and credit where credit is du… Mehr

This is our third visit to this hotel. Our last visit was in December and unfortunately we had some issues on that occasion meaning our stay wasn’t as relaxing as previous. Anastasia Barnes the Operations Manager met us the following morning to discuss our concerns and credit where credit is due - she said next time we visit she would ensure we have a better stay. So we visited again last night for a nights get away and as promised, our stay was perfect. We arrived a bit early and to our surprise not only was the room ready but we had a stunning deluxe room with bay windows (room 6) overlooking the harbour. The room was very spacious, warm, with a nice bathroom with double sink and bath. In the living room was a comfy sofa, chairs, mini bar, and a huge comfy bed. Needless to say we slept incredibly well. We had dinner in the hotel from the three course set menu which was very nice as always. We appreciated the glass of fizz with dinner and the relaxed atmosphere given it was a Sunday evening. Breakfast the next morning we opted for the cooked option which was very nice. Service was excellent throughout from the welcome at reception, bar and restaurant staff and Anastasia checking in with us that everything was ok. While we didn’t have the best of stays in December, what matters is how the hotel dealt with it. This hotel genuinely cared about our experience and not only put it right but also ensured that we would be keen to revisit again the future. We had a perfect stay, and we will definitely be back again for a fourth visit later this year but next time with family. Thanks to all the team.

Weniger

“Harbour Hotel Padstow”

As a frequent visitor to HH Padstow early Jan, this year was exceptional, courtesy of Heather’s great welcome and even upgrading the room to accommodate a Bath. All staff cheery and bright with the ‘Happy to help’ attitude but Pakko and his staff in the dining room were amazing…… We took Dinner at … Mehr

As a frequent visitor to HH Padstow early Jan, this year was exceptional, courtesy of Heather’s great welcome and even upgrading the room to accommodate a Bath. All staff cheery and bright with the ‘Happy to help’ attitude but Pakko and his staff in the dining room were amazing…… We took Dinner at 7pm throughout Storm Goretti, food was amazing as always and despite intermittent black outs culminating in a complete loss of power for 2.5 hours. Charley and staff didn’t falter nor bat an eyelid, making sure all guests were wined and dined by candlelight. This is our 6/7 visit annually and I cannot recommend the hotel enough. Thank you ALL again and see you soon. Mr & Mrs Thomson

Weniger

“Great location, friendly staff and a beautiful hotel”

Extremely well located for Padstow, just a 1-2-minute walk from the back entrance. The hotel itself is lovely: bright, airy, a beautiful building with high ceilings and a really fresh feel throughout. Check-in was excellent. The reception team were friendly and informative, and even took us for a … Mehr

Extremely well located for Padstow, just a 1-2-minute walk from the back entrance. The hotel itself is lovely: bright, airy, a beautiful building with high ceilings and a really fresh feel throughout. Check-in was excellent. The reception team were friendly and informative, and even took us for a quick walk-through to point out the restaurant, lifts, etc. Both receptionists we dealt with were genuinely helpful and welcoming. The bar staff and wider team were also consistently friendly, exactly what you want in a hotel like this. Food was generally good, with some highlights. The soufflé was exceptional, honestly, one of the nicest things I’ve ever eaten. My wife’s vegetarian curry was also very tasty. My only issue was my steak, which was very salty. Also, the fish finger sandwich I had on arrival was very poor (over-fried), but to be fair, they took it back, offered an alternative and refunded it, which was handled well. The bedroom was very clean and comfortable. It was warm, the bed was comfortable, and the large windows gave plenty of light and air. The minibar was well stocked (some items free, some paid), and there was a good selection of teas and hot chocolate too. A couple of negatives: we didn’t realise the car park was £10 per night, which felt a bit unexpected for this type of hotel. That said, we left the car there most of the following day while we explored, so it worked out reasonably well. The bathroom was quite cold, and the bar area was chilly as well (I kept my coat on). We visited on a very windy night, and it felt like draughts were coming through gaps in the older sash windows, even though the bedroom itself stayed toasty. Overall, a really well-finished, nicely decorated hotel with great staff. For around £170 a night, it felt like decent value, with just a few comfort and food consistency issues holding it back slightly.

Weniger

“Nice stay.”

Nice hotel. Staff very friendly. Room spotlessly clean and comfortable. Bathroom awkward as very small but the view was lovely. Room service meal was excellent. Let down by the continental breakfast with only cheap ham and presliced emmental curled up at the edges.Most hotels offer 2 or 3 cheeses… Mehr

Nice hotel. Staff very friendly. Room spotlessly clean and comfortable. Bathroom awkward as very small but the view was lovely. Room service meal was excellent. Let down by the continental breakfast with only cheap ham and presliced emmental curled up at the edges.Most hotels offer 2 or 3 cheeses and better meat selection. We didn't try the cooked breakfast. Overall a nice stay. Housekeeping a bit hit and miss..no bathmat, no toilet rolls and dirty glasses left in the room but it was clean which is the most important thing.

Weniger