Malmaison York

“Beautiful hotel, brilliant staff (Abdalla)”

Abdalla was fantastic, very helpful and accommodating with our requests when we were here for a conference. His help was a lifesaver as it enabled us to deal with a work issue. Beautiful meeting rooms, very well kept, clean and pleasant spaces

“Room 306”

Im Rahmen unserer 3-wöchigen Reise durch Nordengland und Schottland, waren wir für 4 Nächte im Malmaison York. Das Zimmer war groß, die Betten bequem. Sehr gutes Frühstück - sowohl Buffet als auch cooked. Unglaublich nett war der junge Michael, der uns jeden Tag zum Frühstück empfangen hat. Er hat … Mehr

Im Rahmen unserer 3-wöchigen Reise durch Nordengland und Schottland, waren wir für 4 Nächte im Malmaison York. Das Zimmer war groß, die Betten bequem. Sehr gutes Frühstück - sowohl Buffet als auch cooked. Unglaublich nett war der junge Michael, der uns jeden Tag zum Frühstück empfangen hat. Er hat mit seiner Freundlichkeit den Tag bereits gut beginnen lassen! Es gab bei unserem Zimmer Probleme mit der Raumtemperatur/Klimaanlage und dem Housekeeping. Beide Beschwerden wurden jedoch bei unserer Abreise sehr professionell vom Manager on Duty entgegengenommen und kompensiert. Alles in allem ein erfreulicher Aufenthalt.

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“Good visit”

Stayed here last week for a couple of nights. Check in was great, I had bid for an upgrade which I was successful with so had a room on the top floor with a view of the Minster. The room was a good size, comfortable bed, clean, good shower, but the lighting was terrible. There was a lot of dark… Mehr

Stayed here last week for a couple of nights. Check in was great, I had bid for an upgrade which I was successful with so had a room on the top floor with a view of the Minster. The room was a good size, comfortable bed, clean, good shower, but the lighting was terrible. There was a lot of dark decor in the room and the lighting appeared minimal so I really struggled to see in the bathroom area. Breakfast was really good, plenty of choice, good service. The rooftop bar was open on the day we left, and we managed a couple of hours up there enjoying coffee and the wonderful views. Reception staff were very helpful and cheerful. The hotel is in an excellent location, walkable from the train station and also into town. A good stay, just please improve the room lighting.

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“parking ££ ☹️”

We stayed here for 1 night yesterday -the hotel was fine but the parking in the NCP next door was £40 from 6pm- 11 am. On check in i asked what we do to get the discount stated on booking info for the NCP and reception told us that because the group are in administration they can’t offer it now !! … Mehr

We stayed here for 1 night yesterday -the hotel was fine but the parking in the NCP next door was £40 from 6pm- 11 am. On check in i asked what we do to get the discount stated on booking info for the NCP and reception told us that because the group are in administration they can’t offer it now !! So the room @ £138.00 became £178.00!! I don’t think I’d have booked if I’d known that in advance. The roof top bar area was one of the reasons I thought we’d try out this hotel for a change but it wasn’t and thing special- you definitely need a warm summer evening to get a better experience up there. We stay in York a lot as we have a business in the city. We have stayed at many of the hotels in the city -don’t think I will book this one again. Hotel du vin is a bit of a walk but Parking is £20 for your stay and nice rooms ambience etc.

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