New Holgate

“Nice stay”

Good location from train station, nice accommodation and breakfast

“Great stay at the New Holgate”

There were 21 of us stayed there this weekend having come to York for my daughter’s bridal shower. We had a fabulous time and the staff at the New Holgate were brilliant. They sorted out car parking, complex room arrangements and a whole load of other issues we had with good humour and great custom… Mehr

There were 21 of us stayed there this weekend having come to York for my daughter’s bridal shower. We had a fabulous time and the staff at the New Holgate were brilliant. They sorted out car parking, complex room arrangements and a whole load of other issues we had with good humour and great customer service. The rooms are lovely and the breakfast, despite some staffing challenges on the second morning, was excellent. I’d recommend a stay there.

Weniger

“Sausages top notch”

Nice cool room, if a little small, a good quality fan would have been nice. Staff very friendly and helpful. Hotel itself, was clean tidy and comfortable. Breakfast was very nice, sausages top notch, £30 for two a good deal, the pre-ordering process was a little unclear. Bus stop was just outside t… Mehr

Nice cool room, if a little small, a good quality fan would have been nice. Staff very friendly and helpful. Hotel itself, was clean tidy and comfortable. Breakfast was very nice, sausages top notch, £30 for two a good deal, the pre-ordering process was a little unclear. Bus stop was just outside the door. S

Weniger

“Okay some problems!”

This hotel was nice, good decor and nice bathrooms, was in a good location a 20 minute walk from city centre. Breakfast was also okay, there could have been more of a range for the continental side of things. Staff were friendly however we did have a few concerns, road noise is very loud at front … Mehr

This hotel was nice, good decor and nice bathrooms, was in a good location a 20 minute walk from city centre. Breakfast was also okay, there could have been more of a range for the continental side of things. Staff were friendly however we did have a few concerns, road noise is very loud at front of building and as was hot needed to open windows but couldn’t due to road noise. (No air con at this hotel) The second thing which I do think should be made clear on the website is the hotel is only manned until 4 but really 3:30 as staff are out by 4! This means any issues after 4 you’re basically stuffed. We booked two nights and the first night the wifi was terrible completely intermittent and the tv was non stop buffering, we messaged about this and was supposedly sorted. However we had the same problem the the second night and text again and was told nothing could be done until morning however we was leaving the next morning so both nights we ended up not being able to use the Wi-Fi which was very annoying. I think, if staff were on the premises all the time this issue would’ve been easily resolved but we were text back, “ We can only come out for emergencies” which means any minor issues you have which just happen often at hotels won’t get resolved at a hotel like this compared to a standard hotel where staff are available to call 24/7. Hard.

Weniger