Hyatt Place Eugene Oakway Center

“Excellent experience”

Superb experience. Clean and updated room, immaculate lobby. Very friendly staff. Bar in hotel with indoor and outdoor seating. AMAZING breakfast - literally the best complimentary hotel breakfast I’ve had in decades of travel. I only wish they had a digital way to leave a tip for housekeeping as I… Mehr

Superb experience. Clean and updated room, immaculate lobby. Very friendly staff. Bar in hotel with indoor and outdoor seating. AMAZING breakfast - literally the best complimentary hotel breakfast I’ve had in decades of travel. I only wish they had a digital way to leave a tip for housekeeping as I rarely carry cash. Thank you Oakmont Hyatt Place!

Weniger

“Is it worth it in the end.”

We have stayed at this Hyatt numerous times. The hotel itself is very nice, it is getting a little bit older so some updates may need to be addressed and I get that. Overall, the staff is extremely friendly, I was a little disappointed this time because normally they recognize that we are Hyatt me… Mehr

We have stayed at this Hyatt numerous times. The hotel itself is very nice, it is getting a little bit older so some updates may need to be addressed and I get that. Overall, the staff is extremely friendly, I was a little disappointed this time because normally they recognize that we are Hyatt members and offer us waters, which we didn't get this time but it's not really a big deal. The checkout service was not working and so I had to text the hotel and they took care of our checkout immediately and were very friendly and prompt. I do have a few complaints about this hotel. My first complaint is the parking, $20 per night for parking in Eugene seems extremely expensive. This is the only hotel/motel we have ever stayed at that charged for parking in Eugene. Which considering they have their own parking garage floors, it just seems a bit exorbitant. It was $18 which I thought was outlandish but now they've raised it another $2 per night. In this economy, when the rooms are as expensive as they are you would think you could maybe not charge the parking fee. My second complaint is the coffee mugs in the room. After seeing the video of the woman washing her underwear in the coffee pot, it's already questionable to use the in-room coffee pot. Now add ceramic coffee mugs. I get that they are more environmentally friendly and I think that is awesome, however, with the fact that we just had a major pandemic 6 years ago, these are highly unsanitary. Especially when what appears to be crusty mucus that was not completely washed out. The other problem with these mugs is that if dropped, like what happened to us, they crack and then someone has the potential to cut themselves. I think going back to the paper cups is a much better idea, I guess you have to choose the environment or people's health. Overall, this is a great hotel but I feel like they might be pushing people away with their choices.

Weniger

“Mid but expensive”

Good location and clean room, though I had to purchase my own sponge and dish soap to clean the dishes in our suite’s kitchenette. Poor internet and Chromecast wasn’t working. Evening shift folks were a bit standoff-ish, morning/day shift front desk staff were kind and helpful. The guy working the … Mehr

Good location and clean room, though I had to purchase my own sponge and dish soap to clean the dishes in our suite’s kitchenette. Poor internet and Chromecast wasn’t working. Evening shift folks were a bit standoff-ish, morning/day shift front desk staff were kind and helpful. The guy working the breakfast area was awesome and helpful and friendly.

Weniger

“Bait and switch”

Make sure you ask specifically if that is the total cost when you check in. Also make sure you ask what the parking fee is. The room and food are very good.