Hotel Indigo Grand Cayman By Ihg

“Fantastic place to stay.”

Fantastic experience. The service here is incredible. The rudest encounter would be classified as joyful. Everyone is helpful, attentive and pleasant. Kindness exudes on the property. Restaurants and bars are well run. The hotel itself is clean and looks great. Great place to stay.

“Magical Experience”

From the moment I arrived until the moment I checked out, my stay at Hotel Indigo Grand Cayman was nothing short of exceptional. This was truly a 10/10 experience. The hotel itself is absolutely stunning! The aesthetics are beautiful, every detail is thoughtfully designed, and the atmosphere is bo… Mehr

From the moment I arrived until the moment I checked out, my stay at Hotel Indigo Grand Cayman was nothing short of exceptional. This was truly a 10/10 experience. The hotel itself is absolutely stunning! The aesthetics are beautiful, every detail is thoughtfully designed, and the atmosphere is both luxurious and inviting. But what truly made this stay unforgettable was the people. A special thank you to Angelina, Chelsa, Shanna Kay, and Jahrett on the team for making me feel so welcomed throughout my stay. Every interaction was filled with genuine kindness, warmth, and professionalism. They didn’t just provide excellent customer service, they made me feel like family. I felt seen, cared for, and truly valued as a guest. It’s rare to come across a team that consistently goes above and beyond with such authentic hospitality, but this staff did exactly that. Their positive energy, attentiveness, and willingness to help made all the difference and elevated an already beautiful resort into an unforgettable experience. Thank you to the entire Hotel Indigo Grand Cayman team for creating memories I’ll always cherish. If you’re looking for a place where you’ll not only enjoy a gorgeous hotel but also be welcomed by some of the kindest people you’ll ever meet, stay here. 10/10. Highly recommend. I’ll definitely be back! -Tasha

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“Nice family trip”

I originally wanted to stay the Kimpton but this was more within our budget and we also are a family of 5 so the room options here worked better. We got the room with the bunk beds and king room. Perfect size as we didn’t plan on staying in the room much. I wish the balcony had more furniture but… Mehr

I originally wanted to stay the Kimpton but this was more within our budget and we also are a family of 5 so the room options here worked better. We got the room with the bunk beds and king room. Perfect size as we didn’t plan on staying in the room much. I wish the balcony had more furniture but other than that I think the accommodations are great for us. Pool was good, very warm. Food and drinks great. Don’t forget there is a daily happy hour. We rented a car from hertz and they dropped it off for us. Parking was easy. They have towels you can use for excursions just ask at the front desk. The pool attendant also had snorkel gear you could borrow. Bring floats if you want to float in the pool or ocean. Breakfast was great and included in our stay. We booked through Costco so I’m not sure if it was just a Costco thing. We ate at Milkberry which was good. Checked out Pom Pom on a Wednesday evening and it was slow. Cool vibe tho. Walked to dinner at the Kimpton on the beach path which was easy. Cool spot to catch the sunset and grab some Mexican food for dinner. The beach is across the street and a short walk. I didn’t mind it but the beach club can get busy on the weekends. A few things I wish they would consider, adding more yard games at the kids area. Corn hole or ladder golf would be a nice addition as there isn’t much to do once the pool closes at 9pm. Also, had daily activities for kids from 2-3pm but never told us at check in, would’ve been nice to get a paper with activities. They also had a group here that reserved half of the pool for most of the day a few days when we were here to do scuba training. I’m all for accommodating groups but why not do this in the morning. Not mid afternoon when people are coming back from excursions and the beach. Didn’t make sense. There is a cute shop below the hotel (on way to beach) that has some necessities bathing suits, flip flops, bags, floats, sand toys, gifts. All in all I’d consider staying here again. It’s a gorgeous hotel. Staff were very nice.

Weniger

“Almost Perfect”

Spending a week here at the Indigo was almost a 5-star experience had it not been a bad experience with their shuttle from the Bonny Moon beach club. The hotel is setback from the beach and uses the excellent Bonny Moon beach club which is a short walk, but easier to do with golf cart shuttle servi… Mehr

Spending a week here at the Indigo was almost a 5-star experience had it not been a bad experience with their shuttle from the Bonny Moon beach club. The hotel is setback from the beach and uses the excellent Bonny Moon beach club which is a short walk, but easier to do with golf cart shuttle service provided by the hotel when mobility challenged persons are involved. While it was generally easy to take a shuttle from the hotel lobby to the beach club, the same is not true from the beach club back to the hotel. After requesting a shuttle back to the hotel with the security officer at the Bonny Moon, 20 minutes had passed. So I texted the concierge who had been responsive throughout my stay only to find out that all golf carts were "down for the next hour." There was no other option but to walk back to the hotel in the hot sun. Mind you they have a fleet of golf carts between the Indigo and Seafire next door. This marred an otherwise excellent experience at the Indigo. I would not hesitate to stay again, with the understanding that shuttle service for the walking impaired is no guarantee. I also wanted to comment that the location is excellent with everything, including the airport, only 15 minutes or less away. And the covered parking garage keeps the rental car cool during the day. The daily breakfast buffet options and service were excellent at Catalina. I so wanted this to be a perfect first-time Cayman experience, but perhaps an actual beachfront property would have been more appropriate for this trip.

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