Riu Palace Aquarelle - All Inclusive

“Paradise”

Our stay at RIU has been absolutely outstanding, and one of the highlights has been the incredible Diamond Member Cocktail Hour. It was so much more than just cocktails—it was an opportunity to meet and interact with other Diamond families in a warm, welcoming atmosphere that truly made us feel lik… Mehr

Our stay at RIU has been absolutely outstanding, and one of the highlights has been the incredible Diamond Member Cocktail Hour. It was so much more than just cocktails—it was an opportunity to meet and interact with other Diamond families in a warm, welcoming atmosphere that truly made us feel like valued guests. A very special thank you goes to Natasha and her amazing team. From the moment we arrived, she has gone above and beyond to ensure our stay has been exceptional. During the Diamond Member Cocktail Hour, Natasha made every single Diamond member feel recognized and appreciated. She created an interactive, personal experience where everyone felt welcome, and her genuine hospitality made the event unforgettable. Natasha you are an asset! We would also like to recognize several other outstanding team members who have helped make our vacation so special. Ms. Linnette, Rohan, and Khalil at the buffet dining area have provided exceptional service with smiles and genuine kindness every day. Acoya, Chef Lavana, Chef Oniel, Nyoka at the front desk, and Kevin at the bar have all consistently gone above and beyond to make us feel at home.Do you know how impressive it is for a Chef to know your name? Lavana took the time to learn our names, and greeted us by name! It is the people who truly make this resort shine. Their professionalism, warmth, and dedication to providing exceptional service have made this one of our most memorable vacations. Thank you to the entire RIU team for making us feel like family. We can’t wait to return!

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“Eher durchschnittlich”

Das Hotel war ein übliches RIU Palace. Der Service entsprach leider nicht dem gewohnten Standard von RIU. Sonst gibt es nichts zu bemängeln.

“Noisy!”

There were some positive points for the hotel, namely the staff who are generally very good (particularly Dwain who was excellent and worked incredibly hard), the rooms are nice and the hotel is generally pretty clean. Food is also pretty good (typical buffet food with a lot of choice) and it was e… Mehr

There were some positive points for the hotel, namely the staff who are generally very good (particularly Dwain who was excellent and worked incredibly hard), the rooms are nice and the hotel is generally pretty clean. Food is also pretty good (typical buffet food with a lot of choice) and it was easy to get into the speciality restaurants through the app. What I struggled with was the constant noise from the hotel with music blasting from 10am till the early hours. If it wasn’t the hotel, it was from fellow guests who bought speakers to the pool/beach and subjected us to their music. There was also the public party that was on further up the beach which blasted music till gone 5am on the Saturday night. Essentially, if you want a noisy hotel with lots of music and noisy guests, this is a great option, if you want it a bit more chilled, look elsewhere.

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“2.5 stars. Some good things but nothing great.”

2.5 stars is what I would rate this place. I was surprised by the lack of kid activities between the ages of 9 - 17. We had three families who travelled and vacationed together this past week at the Riu Aquarelle and the only real entertainment was the 7 seven different slides at the water park whi… Mehr

2.5 stars is what I would rate this place. I was surprised by the lack of kid activities between the ages of 9 - 17. We had three families who travelled and vacationed together this past week at the Riu Aquarelle and the only real entertainment was the 7 seven different slides at the water park which you can only go on them so many times before being bored. Rooms were maintained fairly clean, however it was hard to keep the rooms cool, most of the door stoppers were busted, and the TVs did not work for two straight days. Food was ok, nothing great about it, but it is what you probably could expect for a buffet. Nothing special about Kyoto or Steakhouse dinners we had. We decided we needed to go off resort was the better option during the day which we did two of the days. Night entertainment was ok, except for the Reggae Band they had one night was really good.

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