Howard Johnson Hotel & Convention Center Madariaga - Carilo

“Great Hotel, to have in mind”

It was our daughter´s gift: A night at the hotel. It was a quite nice sorprise: check in was smooth and the young man on duty was very kind: he offered us the possibility of a late check-out without no asking from our part. Being Members in many chains , all the times we have to ask for a late ch… Mehr

It was our daughter´s gift: A night at the hotel. It was a quite nice sorprise: check in was smooth and the young man on duty was very kind: he offered us the possibility of a late check-out without no asking from our part. Being Members in many chains , all the times we have to ask for a late check-out. It was very polite attitude. Hotel is nice and though it needs some painting reparation, the room is very comfortable and the King bed is huge. Bathroom comfortable though I would suggest to leave more towels on account of the shower wetting part of the floor. We dinned at the hotel: not many options. More for kids. Breakfast was goodd but lacks fruit and more healthy options. The way to present food lacks glamour, if I can say it. The facility means you must have a car to go to the seaside. It is about three minutes Carilo¨s entrance and near 15 minutes from the seaside. I think we will be back in the near future.

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“Great Hotel - Not So Great Hosts”

We chose Carilo as our beach destination for the summer. Most of the hotels at Carilo were pre-booked for the season and we were left with very few options. We chose Howard Johnson even though it was 3km off the sea shore mainly because of its ambience, and its indoor pool. Since we had a car , we … Mehr

We chose Carilo as our beach destination for the summer. Most of the hotels at Carilo were pre-booked for the season and we were left with very few options. We chose Howard Johnson even though it was 3km off the sea shore mainly because of its ambience, and its indoor pool. Since we had a car , we thought we could reach the beach on our own, which was a poor option given the state of the road to the beach. As it was raining the previous day the road inside the famous Carilo Pine forest (mud road) was fully damaged. Neglecting in this post, since I am writing this only about the Hotel, the reception and guest handling was less than what I was expecting at the hotel. Maybe it was the peak season or maybe we couldn't speak Spanish. There were not clear instructions on the Indoor pool timings, as soon as we checked in we wanted to relax in the pool for sometime and so we jumped right in, all the instructions were in Spanish (management should consider bi-lingual instructions) and we couldn't speak to anyone at the pool because we could only speak English. As soon as I jumped in, a Lady came in and said something in Spanish to me, to which I replied saying if she could bring someone who could convey the same in English with the little Spanish I knew. But she kept on gesturing that we shouldn't have entered the pool. We got annoyed and left the indoor pool. There weren't much staffs outside the reception area so we couldn't reach the only person who could speak English there. The second thing was the food. there weren't much options for the dinner and the Complementary buffet was super dull. The only best thing about the hotel is its super huge Room with a Super huge King size bed and the ambience of the hotel grounds. The staffing and food needs to be improved a lot. May be i should try the hotel during a non-peak season and see if the case is the same.

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