Santarena Hotel At Las Catalinas

“Very Pleased”

The Santarena Hotel is top notch. Our room was well appointed and spacious. The staff is friendly and the community is peaceful and immaculate. It was the perfect escape from the tourism of other beaches along the coast.

“Wonderful family stay”

Amazing location, wonderful staff and fantastic service. We had a great 5 days at Santarena with our three year old daughter - the beach is on the doorstep and the rooftop pool is a life saver on hot days. We would happily stay there again.

“Not terrible but not going back”

This is not the location or experience that my fiancé and I enjoy. There isn't much to do in Las Catalinas. You feel like you're trapped in movie set in Hollywood. The small area is new and nice but that's about it. There's very little for shopping opportunities and what is available is extreme… Mehr

This is not the location or experience that my fiancé and I enjoy. There isn't much to do in Las Catalinas. You feel like you're trapped in movie set in Hollywood. The small area is new and nice but that's about it. There's very little for shopping opportunities and what is available is extremely expensive. We spent $37 for two waffles and two scoops of ice cream. The hotel is ok. You have to check in at a different location and walk to the Santarena Hotel. When we checked in, we were told that we could go to "the club" but our card key didn't work and then were told those of us staying at the Santarena Hotel were not allowed in unless we paid for a day pass. For some reason there's a tight restriction on the beach/pool towels. You're only allowed one set per day which is an issue when you want to go to the beach and the pool. This is an even bigger issue because there are not any beach chairs, so sandy beach towels are your only option. It took us two days to figure out there's a small water station that you can rinse your feet off before entering the hotel. Our room didn't have a top sheet; hopefully they wash the comforters after each stay. We didn't received room service on the first day, even though we called the front desk to ask for it. The staff is kind and friendly but extremely slow. Order all drinks, food and desserts at the same time otherwise your wait time is long! We waited 45 minutes just for our bill. The best part of our stay was the chef at the hotel. We went on a fishing expedition and brought our fish back to the hotel. I cannot say enough good things about the chef. He was absolutely amazing. I noticed some reviews stated that they had money missing from their rooms and safe. We did not have that experience. We had money out in the open and none of it ever disappeared. If you're looking for semi-quasi resort life then this will do but if you're looking to experience the culture and life of Costa Rica then this isn't for you. Our stay wasn't terrible but we will not be going back.

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