Hotel Hacienda Mazatlán

“Gute Zimmer, überprüfen Sie die Preise sorgfältig”

Wir waren für fünf Nächte im Hotel Hacienda. Es ist ein charmantes Hotel, aber die Praktiken bei den Zimmerpreisen stellten ein Problem für uns dar. Beim Einchecken wurde uns erst gesagt, dass es kein Zimmer mehr frei sei, dann gab es mit einmal eines. Wir fragten dann nach einem Rabatt für einen l… Mehr

Wir waren für fünf Nächte im Hotel Hacienda. Es ist ein charmantes Hotel, aber die Praktiken bei den Zimmerpreisen stellten ein Problem für uns dar. Beim Einchecken wurde uns erst gesagt, dass es kein Zimmer mehr frei sei, dann gab es mit einmal eines. Wir fragten dann nach einem Rabatt für einen längeren Aufenthalt und sie sagten uns, dass es keinen gäbe. Wir sprachen aber mit drei anderen Gästen, die einen bekommen hatten. Wir zahlten für eine Nacht 83 Dollar (70 plus 13 für Herd und Geschirr), zwei andere Gäste zahlten nach eigenen Angaben 50 Dollar, ein anderer wollte es nicht genau sagen, aber es waren unter 50 Dollar. Sie gaben uns ein Zimmer im 2. Stock, in den unteren Zimmer kann man den Verkehrslärm mehr hören und dort gibt es auch keinen verdunkelnde Vorhänge. Bei aller Fairness muss ich sagen, dass wir von einem anderen Angestellten an der Rezeption ein anderes Zimmer bekamen als wir danach fragten. Ich würde vorsichtig sein, bevor ich hier ein Zimmer buche, es sei denn, Sie sind sehr verhandlungssicher. Ich spreche ein wenig Spanisch, aber nicht fließend. Das Resort hat aber eine schöne Lage und die Aussicht ist gut.

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“Carnival Parade Package only So-So”

We bought tickets to watch the main carnival parade at the Hacienda Hotel. Overall it was just average. There were three rows of chairs (each row with about 100 chairs packed as tightly as possible) with no height separation between the rows, so those who weren't in the front row couldn't really se… Mehr

We bought tickets to watch the main carnival parade at the Hacienda Hotel. Overall it was just average. There were three rows of chairs (each row with about 100 chairs packed as tightly as possible) with no height separation between the rows, so those who weren't in the front row couldn't really see well. Also of note is the the parade goes down the other side of the avenue from the Hacienda, so with the throng of people, it was really hard to see the dance acts that followed most of the floats. We lined up at about 12:30 and there probably wasn't more than 20 people in front of us. The hotel came through the line and gave each party as many pieces of paper as each party wanted so that they could put them on the chairs as they went in, in order to "reserve" them. They opened up the seating at 1 PM, and, surprise those twenty people took the entire front row, and any other good spots. There was a couple of chairs in the front row that didn't have these pieces of paper on them yet, but when we went to sit in them, a woman threw a fit saying they were hers (and she was hurriedly sticking as many pieces of paper as she could on a slew of chairs). After a brief argument, not wanting to create a bigger scene than already had transpired, we went and sat near the end of the second row. In order to get in and out of these seats to enjoy the open bar or use the restroom, you have to somehow squeeze past almost 50 people. This simply cannot be done without bumping people and moving chairs. They are simply packed in way too tight. This tight seating also became a problem when the person to the left decided to constantly stand up and wave his arms, phone and drink in front of us and others in their seats. Outside of these issues, virtually all those attending were very polite and tolerant of the conditions. Also, the staff was friendly, restrooms were kept clean, and drinks and food were both good and plentiful. In all it really wasn't worth it, since you can easily find a spot to put a chair at the edge of the street and be in front for the parade which we have done before. It was good to give this a try, but I really doubt we would do this again at the Hacienda.

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“Affordable rooms so don’t expect to much, fun area. ”

*Let me start with the positives. Ok for the price was ok. Nice views from the balconies, breathtaking sunsets, all rooms have ocean view, big rooms, staff keep facilities super clean, easy access to market, restaurants, casino. Restaurant is small but it’s actually pretty good with traditional M… Mehr

*Let me start with the positives. Ok for the price was ok. Nice views from the balconies, breathtaking sunsets, all rooms have ocean view, big rooms, staff keep facilities super clean, easy access to market, restaurants, casino. Restaurant is small but it’s actually pretty good with traditional Mexican food, lady was making hand corn tortillas (yummy). Maids in floor 6 and 7 were great, my room was always clean and the hallways as well. Nice walks at the malecon, mercado is few blocks away where you can find a lot of food all day and night. Safe area. Yes we had a lot of fun, drinking at the pool and the beach-super cheap. A small ride to the bars at night time. Maybe 60-90 pesos (4-7 dlls). *The negatives No water for 24hours, some of the kids got sick diarrhea/vomiting and it was no water to flush the toilet, my uncle was going downstairs and getting water from the pool. (Management brought some buckets of water to our rooms when they knew kids were sick) -Hotel is very old and need a lot of maintenance. Old Furniture with holes, doors uneven. All the rooms look the same some furnitures are white others black/grey. If you are a member you can get a refrigerator with a mini kitchenette. AC worked pretty good in floor 7, I had to call maintenance to fix it when move to floor 6. We were a group of 4 families. 2 working elevators- always full- take the one at the right end is a little faster. Pool is small but ok. There is a bar at the lobby with 1 pool table, drinks are cheap. Bathrooms are always clean, even with all those customers going in and out wet and with sand. CONCLUSION. This hotel is right in the middle of the action in Mazatlan, it has a lot of potential but unfortunately the hotel needs a lot of improvement. I hope management will do something with this hotel like fixing the doors, furniture, balconies, bathrooms. An extra shower head somewhere at the entrance for the customers full of sand will be great. There is a lot more hotels to choose but a lot more expensive. We stayed at El Cid and the Local last time and that area has more international Tourist, the hotels are bigger, modern and more comfortable. Will I come back? Maybe, I actually enjoyed my family trip. It was crazy, loud, a lot of laughs and hugs with there up and downs it was a great mini vacation.

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