Ibis Saint-Étienne - La Terrasse

“passabel”

kostenloses WLAN, gutes Frühstück, freundliches Personal, Parkplatz kostenlos vorhanden.

“Exzellent, aber!!”

Sehr nettes Personal, freundlich und hilfsbereit. Sehr sauber im ganzen Hotel. Super Frühstück, die Vielfalt, die Qualität und reichlich. Kaffee, Obst und auch für unsere Reise. Das Abendessen auf der anderen Seite war der Teller geworfen (keine Präsentation überhaupt nicht). Schlechte Qualität,… Mehr

Sehr nettes Personal, freundlich und hilfsbereit. Sehr sauber im ganzen Hotel. Super Frühstück, die Vielfalt, die Qualität und reichlich. Kaffee, Obst und auch für unsere Reise. Das Abendessen auf der anderen Seite war der Teller geworfen (keine Präsentation überhaupt nicht). Schlechte Qualität, flüssig Ziegenkäse Salat mit Brot, entweder steinhart oder wie Gummi. Pommes waren kalt und mit Sicherheit nicht frisch zubereitet. Auf jeden Fall nicht Master Chef Standards oder irgendwo in der Nähe von. Hotel sehr im Stich mit Abendessen.

Weniger

“Better than expected”

Having read some less than good previous reviews, and having been unable to find online any precise directions for accessing the hotel’s car park (see below), we were not expecting too much from this stay. However, we were pleasantly surprised. Our room was a reasonable size, clean, and in good co… Mehr

Having read some less than good previous reviews, and having been unable to find online any precise directions for accessing the hotel’s car park (see below), we were not expecting too much from this stay. However, we were pleasantly surprised. Our room was a reasonable size, clean, and in good condition. The ensuite was an adequate size, and, again, was clean with everything in working order. The air conditioning worked well and was quiet. The wifi was adequate (access code given to us at check-in). We did not have an evening meal at the hotel. Breakfast was standard Ibis fare in a spacious, quiet, and pleasant environment. None of the staff we encountered spoke English. This was not a problem for us, but is unusual for an Ibis, so might catch some people out. Now for the parking: Approach via Place Massenet, which is one-way. Keep in the left hand lane as you pass the tram station. Ignore the next signed turning to a car park. Continue until you are two car lengths from the stop line at the traffic lights and turn left at an unsigned turning, across the tram lines, and into the Ibis car park. You have the choice of above ground free parking, which we opted for, or underground pay parking.

Weniger

“What a difference in one week”

I stayed here for two nights (1 & 2 October 2021) and everything was brilliant. Restaurant, breakfast, helpful staff ….. . I needed to be back one week later, and reserved the same room, adapted for my wheelchair. When I returned on Friday 8th, what a contrast! I was not assigned the room I had b… Mehr

I stayed here for two nights (1 & 2 October 2021) and everything was brilliant. Restaurant, breakfast, helpful staff ….. . I needed to be back one week later, and reserved the same room, adapted for my wheelchair. When I returned on Friday 8th, what a contrast! I was not assigned the room I had booked, but one as far from the lift as was possible, and in which I could not turn my wheelchair, but had to exit in reverse: very difficult when the door opens inward, and the door springs are strong 😥. The bar and restaurant were closed, for which no reason was offered, and I had to go several kilometres into st Etienne centre to dine. Very disappointing especially as my meal had been EXCELLENT the week before. They had shown that they could be excellent, but clearly their standards are not consistent. I do not recommend this hotel.

Weniger