Towneplace Suites By Marriott Nashville Midtown

“Great service 7”

Very professional and attentive

“Tha ks Chelsea”

Chelsea was our bartender. She was phenomenal. Great at making an old fashioned. Just a great persinality.

“Location, Location, Location”

Let me start off by saying the hotel itself is very nice and clean. The rooms are spacious, well maintained, and comfortable. On those fronts I am completely satisfied. The desk staff were incredibly helpful and friendly, but keep in mind the desk is on the 5th floor… There is a real problem th… Mehr

Let me start off by saying the hotel itself is very nice and clean. The rooms are spacious, well maintained, and comfortable. On those fronts I am completely satisfied. The desk staff were incredibly helpful and friendly, but keep in mind the desk is on the 5th floor… There is a real problem though, and that is location, and of a secondary nature, forced valet. On first glance, the hotel seems close enough to downtown, and it is. It’s only a mile or so walk to get to Printers Alley or Broadway, or Nashville Yards. The hotel is a little cheaper than actually staying downtown (but not by much). Once you actually arrive though, you’ll see why valet is forced. The hotel sits on the edge of an area seemingly in the midst of being gentrified. To get downtown you will need to walk under a bridge populated by the homeless, or down a street filled with vacant overgrown lots and capped off with a Hustler store. During the day it’s only a little iffy, I’m comfortable enough as a large man, but I would not recommend it as a walkable area at night, and I suspect this is why the actual “lobby” for the hotel is on the 5th floor. I felt uncomfortable walking back to the hotel with my partner and child. The hotel block at night had people riding around on minibikes, and generally being a nuisance directly in front of the valet entrance. This brings me the forced valet, which I suspect is to keep your vehicle from being broken into by the neighborhood residents. Again, if you have a family, this is not a viable hotel to walk downtown and back. You will want to Uber, Lyft, or Waymo because paying more to park your car downtown when you already paid $50 a night to park it at the hotel seems absurd when it’s that close. I’m generally not a fan of forced valet, I’d rather just pay less and park myself in a secure garage, but I can live with it. Forced valet is even worse when the staff isn’t great. Upon arriving they were busy, as expected, but no one approached the vehicle to offer any type of assistance, my partner had to hunt someone down and ask, and even then they weren’t very helpful. We get a text message to sign up to manage our parking session, which we do. The next day when checking out I requested the car, and got a notification that it was ready before we even finished checking out. Upon arriving at the lobby, there is no car. We wait.. and wait.. and several minutes later the car does arrive. It won’t remote start because for some reason my hood is opened. The valet doesn’t explain why, just hands me the keys after verifying the claim number, leaving me to discover the issue myself once I’m in the car and seated. It’s a fine hotel, and if cleanliness is a concern it’s superb. Location, at this time, does put an enormous damper on it, and next time I’d much rather pay a little more and stay in a safer, more convenient location.

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