Ramada By Wyndham Acapulco Hotel & Suites

“Card key loosing Penalty = 200 pesos!”

Warning ! Loosing your key card May cost you 200$ pesos ! Almost 12 US dollars ! However the rooms have a decent view to the ocean but they only give you a card key and if by accident you lose it that may cost you 200 pesos! The neighborhood is as well not so recommendable to walk around especially… Mehr

Warning ! Loosing your key card May cost you 200$ pesos ! Almost 12 US dollars ! However the rooms have a decent view to the ocean but they only give you a card key and if by accident you lose it that may cost you 200 pesos! The neighborhood is as well not so recommendable to walk around especially by night time.

Weniger

“Huge Room With Kitchen and Balcony/View, But NO ONE Spoke English”

I left Mexico City for a couple of days to visit Acapulco and booked this hotel, well-located and just across the street from a beautiful beach. However, although the room was huge with a kitchen and great view there were a number of problems, not easily solved because no one at the hotel spoke En… Mehr

I left Mexico City for a couple of days to visit Acapulco and booked this hotel, well-located and just across the street from a beautiful beach. However, although the room was huge with a kitchen and great view there were a number of problems, not easily solved because no one at the hotel spoke English, at best a few words. I'm not an "ugly American," I don't expect folks on the street to speak English, but at hotels, airports and train stations I do. If you're German or Japanese you probably don't speak Spanish, and you won't find many Mexicans who do. However, English has become a useful tool for travelers and I can't figure out why this is not mandatory at such an otherwise nice hotel. And a Ramada! My television didn't work and it took THREE different employees to fix the problem, which turned out to be the remote, which had no battery. There were other problems with the two remotes (one for cable) and figuring it out was a challenge. Plus, there were no dishes and cookware for the kitchen, not even glasses for the water they provided. That was fixed, but not so the balcony door, which did not lock. The beach was a savior and the easy location to other parts of Acapulco, the Golden Zone and Zocalo were easily accessible by bus on the main road for approximately 50 cents. I took a cab my first night with the help of a clerk who spoke a few words and got me to the Acapulco Cliff Divers for a spectacular show, with features I didn't expect. Sadly, the one day I didn't bring my umbrella, as the forecasters for rain were wrong in Mexico City, where I did lug the umbrella, proved my downfall, preventing my seeing the final show of the night, as it started pouring. I was lucky to find a cab. So, while one woman clerk was helpful, most of the staff were either not interested in my language problem or sincerely couldn't help. Also, the cabs from the airport for some reason are twice as expensive as in Mexico City. Armed with my skill with the bus, and with just a carry-on bag for the two nights, I took a bus most of the way to the airport, which cost me 70 cents, as opposed to the $25 it cost from the airport. Ramada, get your act together! I tried to submit 3 photos, but it kept buffering, so I gave up.

Weniger